Swiggy Complaints & Reviews

Hi,
I ordered food from KFC along with a Pepsi through Swiggy in which Pepsi is not delivered. After complaining in Swiggy then informed that they can only give Rs. 20 as refund for the item cost Rs.60 (including tax)....

I ordered on swiggy Nov 21st. Paid 369rs in swiggy during order. While delivery, the delivery partner said, the amount is not credited, so asked COD and said the first debited amount will be refunded. Also had chat coversation, 'chat support' with swiggy and they said, amount will be refunded within 4-7 days. But the amount is not refunded yet. I contacted swiggy email support on Nov26th regarding the same, they said someone will contact...

Yesterday I ordered dry fruits through - Swiggy Instamart
But till now i did not receive the order .
Main thing no contact no available - the numbers given not working
Transacton details
through AXIS banks Credit card

Amount 1280/-
Date 29 Nov 2023
Reference ID [protected]
Transaction Time : 09:44:46 am 29:11:23...

I am writing to file a formal complaint against Swiggy regarding the unavailability of the invoice bill for my recent order with Order ID: [protected].

Despite my numerous attempts to retrieve the invoice through the Swiggy app, I have encountered persistent issues, and the download option for the bill is unavailable. To address this concern, I sought assistance through the app's chat support, where I was directed to support.swiggy.in....

Hi I met with the accident and bed ridden.so I didn't login upto 3months.Know iam okay and ready to continue work.but my id converted into new id.I am not okay with new I'd .Any solution??...

We are shakes m stones kishanpura Warangal, with restaurant I'd 75002
Our POC has been running ads without informing us from February 2023 and looting our money of about ₹30000...

Please sir Mari I'd chalu kar dijiye 430930...

I made order on swiggy, order reference number ORDER #[protected], one item khaman dhokla worth rs.140 is stale and rotten. I tried to complain using swiggy app only, but the solution they provided is not satisfactory. The item was worth rs.140 and they are refunding me rs.31 token appolgy. I want either replacement or my full refund.
Kindly, look into the matter and take corrective action.
You can contact me at email address...

On 12th Nov 2023 I had made an order on Swiggy.

Order ID - [protected]

Due to unknown reason, the order was marked as delivered on app but I didn't receive the order at all.

I have reached out to Swiggy support team through the app and mail for refund, but they have not resolved it, in fact they have just taken this as feedback for themselves. This is very pathetic and unacceptable action from...

I didn't receive one item from the order done. I have been contacting to customer care through call and mail but they are marking as issue has been resolved through chat they are not answering.

This type of service they are issuing...

With reference to order id [protected] i would like to mention that i have order the pastries for celebration of anniversary... But it ruins our celebration... It is such of poor or rotten pastries which no one ate.. It looks like that it is mor then 10days old...

The food I received was severely stale and inedible. This experience has resulted in a significant financial loss for me, considering I purchased it from one...

[protected] i ordered long garin dawat basmati rice and i got mini rice this is also called broken rice which is not a basmati rice at all
I contacted customer care they are saying that they have delivered the right order but order inside material is not right
I contacted everywhere but they are not assisting me i have paid 199 for this i want right order or refund kindly help me...

Though wrong product sent n acknowledged but no refund/replacement.agreed to give rs 100 out of 213 but didn’t process that also....

I ordered soup from instamart and received something wrong and useless product. I paid more money as delivery charges then product cost itself.

And their customer support are very rude and harassing. They didn't take action against it....

I have ordered cake which swiggy was showing was MRP of 410Rs., with delivery I paid them 450 Rs, and then they delivered cake with MRP printed as 330Rs. Also the product delivered was all spoiled, we tried to complain swiggy but they aren't having enough time to give solution or apologize....

I have ordered cake which swiggy was showing was MRP of 410Rs.on website, with delivery I paid them 450 Rs, and then they delivered cake with MRP printed as 330Rs. Also the product delivered was all spoiled, we tried many to complain swiggy but they aren't having enough time to give solution or apologize....

I didn't receive payment. App is showing payment been send to the account...

Hello Swiggy Management,

I am writing to express my immense disappointment with the delivery of my recent order in subject . I am a regular swiggy customer and facing this kind of issue has really lost my trust in swiggy and its services. The order was placed today for grocery items. The poor standard of delivery and the delivery persons attitude disgusted us in every way.

Incident:

Delivery...

Hi, so I lost access to my phone number as it got blocked out by apple.

Now I want to login to swiggy but I can't because I have been blocked out and there's no way to recieve an OTP. Please suggest an alternative to login....

Swiggy Order#[protected]
I was waiting for my food order after placing order in app. I got call from delivery guy but I couldn't receive the phone call as I was in my office meeting . I was expecting him at my doorstep for delivery. But when I checked swiggy app it was mentioned the order was cancelled and my money would not refund. So strange, I have not cancelled the order. I called customer service and also mailed them. They...