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Swiggy Complaints & Reviews

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Last updated May 7, 2024
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Swiggy reviews & complaints page 4

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M
MahendraBabu9
from Hyderabad, Andhra Pradesh
Jan 1, 2024
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Swiggy Order cancelled after kept waiting for 1.5hrs

I have ordered an item from Sweet Aloo restaurant (Order id: [protected]) at 12.25 pm 1 Jan. After about 25 min I observed a delivery executive has been assigned and the tracking showed the executive reached the restaurant by 1pm. Later the tracking status showed the executive moving away from the restaurant and I didnt see any progress towards my delivery for a while. When I initiated a text conversation in the help section, they conveyed...
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V
V Vijayakanth
from Chennai, Tamil Nadu
Dec 25, 2023
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Item missed to deliver

Address:70/1 bathalathamman koil street, Amudha nagar, Iyyencherry,Urapakkam - 603210

I ordered 7 items but two items missed to deliver. i compliant in swiggy but they refund amount halfly. i could not accepted totall amount Rs.735/- so i raised a compliant. ia attached photos and conversation. Pls free to contact No.[protected] & [protected]...
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L
lion praveen
from CUDDALORE, Tamil Nadu
Dec 22, 2023
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Deducted money from my account

I had order rs 390 in swiggy app but in last step they change the amount rs 710 and deduted amount in my account i am going to raise case in consumer court about this issue...
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D
Dimple Grover
Dec 22, 2023
Dec 27, 2023
This thread was updated on Dec 27, 2023
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Swiggy account has been compromised. Swiggy and Lazypay hacked.

On 15th December, my swiggy account was hacked and someone used my lazypay linked account for INR 7, 676.00.
I have written multiple emails to Swiggy and Lazypay but no response and no resolution has been given. Currently, both my swiggy and lazypay accounts are blocked....
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R
Rushikesh revge
from Talegaon Dabhade, Maharashtra
Dec 22, 2023
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Joining new

I joined the swiggy delivery boy job I had done all the payment for the bag and tshirt but I can't get the my new I'd and the bag and tshirt o[censored]nder process status is showing...
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S
sujathack
from Chennai, Tamil Nadu
Dec 21, 2023
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About my order # 61962818654197

Address:b2 lake view road

Order incomplete, one item was missing in my food delivery...
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P
PreetiBariya
from RUPNAGAR, Punjab
Dec 21, 2023
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Online food

This order was placed on swiggy on 20.12.2023. the food was pathetic like anything. Pizza box was opened. Burger was in shabby condition. Repeatedly this thing is happening again and again on swiggy. If we ask for help, the customer care executive say forward this issue via email to concerned department. When we do the same they only have one answer rate the restaurant. Then what is the role of swiggy. This time I want my money back....
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U
Uber Support
from Kolkata, West Bengal
Dec 19, 2023
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Received Incomplete expired items

Address:Kolkata

Hello,
Received 8 250ml Bottles which were already expired condition, instead of actually ordered 1 Litre 3 Bottles.
Many times open Swiggy Chat, Ms.Ridhi was providing the refund but all of a sudden senior executive refused to refund and ask me to drop an email. From email there is also no satisfsctory response. Now I need complaint to FSSAI that company serving expired items....
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S
simsira
from Hyderabad, Andhra Pradesh
Dec 18, 2023
Dec 21, 2023
This thread was updated on Dec 21, 2023
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Stale, uncooked food

On 17.12.23 I ordered food through Swiggy, the delivery executive was an hour late and the food we received was so bad and stale. it was uncooked, and there was such a weird smell to it, we ended up throwing the food.
When spoke with customer care, they said they could not issue refund. When the quality of the food delivered was the worst and we couldnt even have it, why are we not eligible for refund? Also I have been on Swiggy since...
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L
lagatuo
from Kolkata, West Bengal
Dec 17, 2023
Dec 21, 2023
This thread was updated on Dec 21, 2023
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Food was not Hygiene

Address:kolata

I gave order from Swiggy two plate Egg Biryani with Chicken Chaap Salad ( 2 plate). My order id -[protected] from Kolkata Haji Biryani House. The amount was 466/-. When I received the food i come to saw there was a HAIR inside the food. The food was for our guest. It really hamper our respect. Even we found egg shell on the Egg.

It is a matter of Hygiene and health issues....
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P
Pavan Kumar KR
from Ajjampura, Karnataka
Dec 16, 2023
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Partial and used item received

Have ordered buy 1 get 1 pizza from 'oven story pizza -standout toppings ' via SWIGGY.Order I'd is :[protected] for RS.603 Rs.
When ordering, the information was the food would be delivered at 8.37 pm.
It reached at 9.00 PM before delivering the product only delivery boy sent a order delivered message .
When I opened a box I saw only 1 item and second item is missing (but 1 get 1) and box is so cold .
When...
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A
ankit2033singh
from Lucknow, Uttar Pradesh
Dec 16, 2023
Dec 18, 2023
This thread was updated on Dec 18, 2023
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Cafe did not accept the payment from swiggy dine out

I recently went to local cafe connaught place Delhi. Upon the payment they refused to accept the payment from swiggy dine out and mentioned that they have to pay some commission to swiggy if they accept the payment from this mode.

However I being as a customer is allowed to make payment from whichever source I want. If I would have make payment from swiggy dine out I could have saved 10, 000. Even I raised this to swiggy but...
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K
Kalyan.K
from Hyderabad, Telangana
Dec 12, 2023
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Genie Order

Last Sunday 10th Dec 2023 I have booked Genie to swnd few products to my brother in law that i bought from Abroad. Around 3.38PM rider Sabavath Akhil alias Lokesh has called me to pickup the package. I guided him. He came to my flat and took the parcel. However hw diidnt change the staus of the order as recived and on the way to drop. I immediately called him. He said he is about to do that. I waited for couole of minutes and he has not done...
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P
Pvv Bhaskar Rao Bobby
Dec 12, 2023
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Regarding some un authorized transactions

Address:2-2-1165/e sri durga residency b block flat no 101 nallakunta tilak nagar opp mahesh pan shop lane hyderabad - 5000044

This is PVV Bhaskar Rao Some unknown person had hacked my Swiggy account and he updated his mobile no. In my swiggy account by deleting my no. Now I am unable to login in swiggy account The updated mobile no. is ‪(+[protected]‬). And they have ordered items from my swiggy account and done the payment from my LAZY pay account. They took amount of 9981/- from my LAZY pay account and ordered the items without my notice. This is the mobile...
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K
Kishorkiss
from Kurnool, Andhra Pradesh
Dec 12, 2023
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Id balok

Address:Kurno

Please open my id 546006...
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I apologise for the mistake that I've done by rejecting 5-6 orders, i promise that I can't do anything like that in future please help me to activate my I'd
My DE ID- 7053553...
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S
Suseelan Sadasivan
from Trivandrum, Kerala
Dec 11, 2023
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Food delivery, not effected. Money taken. No refund.

Address:Cochin. Vytilla .

Please see the attached bill for food ordered through Swiggy, today at 1.15pm.
When ordering, the information was the food would be delivered at 2.00 pm.
It reached at 3.00 PM.
The delivery person picked up a call at 2.20 and cut the call.
When he called at 3.00 pm, I canceled the order and asked him to take it back.
The distance from Vytill to my house is 4 km.
It would take a maximum 10 minutes...
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S
from Chennai, Tamil Nadu
Dec 10, 2023
Dec 12, 2023
This thread was updated on Dec 12, 2023
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My id activation

I had joined swiggy 2019, due to an accident my hand was injured and I was in bed rest with respect to covid19 lockdown, I couldn't participate or engage with swiggy delivery partner app and after four year (present date) as my health condition is good and I am capable of continuing the job, my account ID 1086882 has not been activated and I am not able to connect with any of the customer care representatives. Kindly do provide...
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A
Ankit182428
from Agra, Uttar Pradesh
Dec 10, 2023
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Id verification time

Please activate my swiggy id its verification got stucked after i maked the payment this interface is showing please help me out to get my swiggy id activated...
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G
Govrav rana
Dec 9, 2023
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Floating cash not deducted and payout not received

Maine kal 8 tarik ko 373 ka kaam Kiya jisme sare online order the but Aaj sirf 67 rupees hi deduct hue na payout recieved hua...
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