Woohoo.in Complaints & Reviews

I had 2 Big basket Gift Vouchers given to me through Woohoo. When I key in the Gift Card Number and PIN, I get an error saying the number or PIN is incorrect and after second attempt the card gets blocked for the day. I had 3 cards given of which 2 of them has this problem and the validity is till 2021 August...

I had received the call from mobile number-[protected] and they had done a fraud transaction by using my HDFC card ending with xxxx7821 on 25th Nov, 20. They have done two transactions on your site as mentioned below.
1)Rs.9996 transacted by using my debit card at 5:15pm
2)Rs.9902 transacted by using my debit card at 5:16pm...

I paid the amount for a gift card. The receiver didnt receive it. Their customer care is not responding on mail and number....

I've paid to Woohoo using Upi for 9200/-. Money has been deducted and the order is under review for more than 2 days and then it was failed, Noe neither i didn't receive my money nor they refunded my money. i wrote multiple emails to them and i didn't receive a single response. It's been 5 days....

One guy called me, no. [protected] sais calling from phonepe, you have received a voucher of Rs 2525 against COVID -19, please accept the request to pay and sent the request from Woohoo business company name to pay Rs 2525. Why the hell woohoo is supporting these scams gift vouchers....

I had received a gift card from my friend worth rs.2600 which was not used by me, recently when i tried to redeem the gift card it was showing that the gift card has been redeemed by some other user account which is neither my account nor my friends account. It was a gift card which is about to purchase in myntra.

From past 3 days i am continuously contacting woohoo and myntra team and either of the company people are not...

I used the woo-hoo gift card and in that i got mobile top up worth ruppee 230. I got these vouchers in purchase of nihar naturals product. I don't know why such reputated company uses these fraud woo-hoo gift cards.

When i didn't received the top up. I tried to contact their customer support.

They refused to solve my query and they couldn't understand that where is the flaw in their system. Even i tried to help...

I want escalate 1 february transaction 1/30 am bcoz tez transaction successful but not generated woohoo card plz check and escalate this reference number[protected] and my money back 1200 you check not failed payment payment was successful and send my 1200 money i have attached successful screenshot tez you check again payment was successful...

I ordered a gift card for my wife. Order id number - wo[protected] dated 14th december amount rs.1000/-. Till date (5th january) my wife hasn’t received any gift card and we haven’t received any mail with details of gift card. I downloaded their app today and it says gift has been claimed. I did transaction using tez app. I have all the details and will make sure to escalate it for sure. Cheats and frauds!!! We have order...

Hi,

Fraud transactions happened on our SBI card on 15th Feb '2017 through Woohoo.in and when we approached them -
1) Firstly they were not cooperative to help, they kept saying we cannot do refunds.
2) They didn't share the details of fraudsters and when we forced them they kept on replying "We cannot do the refunds". No information provided yet by them about the fraudsters (email address, ip address and contact...

On Dec 30, My amazon pay balance worth Rs. 7413 was locked without any saying. I had to wait for days to get a reason from Amazon. Finally they came with a reply that Fraudulent Activities were involved and so my gift balance was locked. They didn't have any proof or details on what had happened. They could not provide me any details about it. They did not even know which gift cards were locked because when I talked to customer service, they...

I have ordered Gift Card of Nike from Woohoo amounting Rs.5000.
On my visit to one of the outlets at Nike Store B-Block, they have denied the redemption(this store is currently also listed as Redemption Store or the store who accepts gift card). So, I could not complete my purchase.

When I wrote to Woohoo a week after wrt complain on the poor experience that I could not complete my purchase, they intimated us that...

I had received a gift card of Rs. 1500 from my friend on the occasion of my marriage from erstwhile giftbig.in( now woohoo.in) a payment system of QwikCilver Solutions Pvt. Ltd. a company authorized under the Payment and Settlement Systems Act, 2007 by RBI. The payment for the same was already done by my friend since the card was prepaid in nature. However, the card validity was only for six months till 26-Sep-2015. As per my basic understanding...

Giftbig is a website for selling gift card of different vendor at the same place. SO I got gift worth 6000 rs as a giftbig dining card. But I have asked them(giftbig.com) to change this card to normal giftbig card. But they are not doing that, But nowhere in their term and condition it is mentioned that we can not exchange the card. Can you please take a look in this issue assap. thanks Site Portal: www.giftbig.com Giftbig.com t&c:...

Hi, My friend gifted me giftbig card of worth 6000 rs, according to him he gifted me the giftbig normal card, but I got the giftbig dining card. When I talked to the giftbig customer care regarding this issue and asked them to change this card to normal card. They are not doing that and nowhere it is mentioned in their t&c that they cannot exchange the card. But still they are not exchanging them. Please do the needful. giftbig...