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Zomato Complaints & Reviews

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Last updated May 18, 2024
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Zomato reviews & complaints page 8

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D
Djstreat
from Vasco Da Gama, Goa
Oct 15, 2023
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Profile is still under verification

Sir my id verification is on pending.
waiting time (2-3 Hours) 20 hours completed but status still "PROFILE UNDER VERIFICATION"
My ID- FE3194568...
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S
siva ultimate
from Gurgaon, Haryana
Oct 13, 2023
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Coupon not provided

Address:2nd floor, Mani Nagappa Motors, Sundaram park, KK Nagar, Madurai, Tamilnadu

Sir,

I have ordered Momos via Zomato app on 7th oct 2023 at midnight. App mentioned that they will provide a coupon for delayed delivery. The order was delayed by 4 mins. But they pretend as if they are not late. I didn't get a convincing reply from zomato. I have artifacts against them. Hence I would like to take consumer complaints forum. Please take action against them and do the needful. Thank you.

With...
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D
Darsi
Oct 13, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am not received my order and refund also not given

Address:1-10-1/213-32 chakripuram kushaiguda, Chakripuram, Nagarjuna Nagar colony, Kapra, Secunderabad 500062

[protected] order I'd
And ordered chicken dum biryani in harshith food court
And item not received and money also deducted it is too warst case happen today so please solve the issue please provide refund / replacement like coupan it is help ful to customer satisfaction level...
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T
Tarunjay
Oct 13, 2023
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Zomato I'd disabled

Hello sir mysel[censored]tkarsh and my Id (FE1091174) has been disabled due to misbehavior...bt I have not misbehave with any customer so how can I enable my zomato id(FE1091174)..
Please enable my Id as soon as possible..
Thank you......
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G
Giriprasad12123
Oct 12, 2023
Oct 14, 2023
This thread was updated on Oct 14, 2023
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Profile under verification for too long

I've done all the procedure and payment yesterday. The verification was supposed to be over by 3-6 hours but it's still not done. Please help...
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S
sd6768
from Mumbai, Maharashtra
Oct 12, 2023
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Delivery partner I'd verification pending

Dear team yesterday my delivery partner I'd created but still 12 hrs completed but I'd verification still showing under verification
My I'd number FE3186274....
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S
sd6768
from Mumbai, Maharashtra
Oct 12, 2023
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Delivery partner Id Verification pending

Dear Sir my I'd verification pending in last 12 hrs my I'd number is FE3186274
Joining fees is already ducuted from my account kindly help for start Zomato delivery partner app asap....
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D
Dharmesh98
from Noida, Uttar Pradesh
Oct 11, 2023
Oct 14, 2023
This thread was updated on Oct 14, 2023
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Profile Under Verification

Website:Zomato.com

My Zomato ID is FE3183463. I created my Zomato ID today at 10:30 am, for which I deposited Rs 1280. I also completed all the documents and training, after that I was given 3 to 6 hours of time. My ID has not been activated yet. Because of which I could not start work. I should be given my refund or my ID should be activated quickly. I chose Zomato to work on a trust....
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P
Promit Guha
Oct 10, 2023
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Money deducted from Credit Card for Failed Order

I tried making payment on Zomato via HDFC Diners Black card for amount 182.82. But it showed failed.

Order id : [protected] - FAILED
Order id : [protected] - FAILED

Ultimately I paid for it via UPI. (order ID : [protected])

However i received an email of transaction from the HDFC card update that 182.82 has been deducted against payment to Zomato....
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M
Meghvanshi vishnu
from Jaipur, Rajasthan
Oct 10, 2023
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Unblock zomato id

Address:vaishali nagar jaipur rajasthan

सर zometo में पिछले 1साल से काम कर रहा था लेकिन Zometo ने मेरी id बंद कर दी और मुझे इसका इसपसट कारण भी नहीं बताया गया और मेरी कमपलेन का कोई जवाब भी नहीं दिया गया आप से मेरा अनुरोध है कि...
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Address:Bangalore

I have an issue from order delivered from Zomato.

Order # [protected]
Order payment mode: COD
Ordered date: 09th Oct 2023

I asked Delivery boy to show the food. But he refused to do that and asked money first as it is the company policy. So I paid through UPI to him and then he pulled the food from the his bag.

I ordered 2 Chicken rolls and 1 spicy panner roll. So total 3 rolls were...
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A
Ashikjjohn
from Mumbai, Maharashtra
Oct 9, 2023
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Wrong item delivering and rude attitude from the team

I used to order from zomato for a very long period both in kerala and chennai. For these much years everything was fine. i have not faced any issues and was very happy with zomato. But for the past one month the experience with zomato is very bad. Delivering wrong items and when complained about that their reply is they are unable to verify with the restaurant. Other than that they are not allowing to use the gift card balance and refund...
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R
Riaj uddin
Oct 8, 2023
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Did not received payout

Address:Koramangala Bangalore, Karnataka,

I did not received payout from sep25 to 02 October I call the fleet couch the no is switch off I call the contact person while I join the Zomato the person did not received the call....
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A
Ashikjjohn
from Mumbai, Maharashtra
Oct 7, 2023
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Gift card balance fraud

Address:India

I have purchased a gift card worth Rs.250 from zomato and ordered 2 beef biriyani and they delivered two chicken biriyani by mistake. So i contacted their customer care and they refunded the amount back in my gift card balance. After that whenever i try to use that balance amount they will not allow to do so. i can pay from my bank account or cash on delivery everything is fine but if i try to use the gift card balance they will fail that...
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H
Himanshu Parsi
from Nagpur, Maharashtra
Oct 6, 2023
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I'd terminated on 5th October 2023

Address:Nandanvan, Swatantra Nagar, Ambedkar square

My I'd terminated on 5th October 2023 due to poor performance sir it was by mistake I didn't know that my I'd will be terminat I really need this to earn because of my exams I cannot do other jobs my family is financially very unstable right now please help me....
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س
ساحل شاہ
Oct 5, 2023
Nov 10, 2023
This thread was updated on Nov 10, 2023
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Activate my Delivery partner I'd

Hello sir my name is Mohammed Sahil Shah and working with Zomato last 9 months with my honest but today delivery partner I'd is terminated by Zomato I'm requesting to you please help me and activate my partner I'd please.
Name: Mohammed Sahil Shah
FE ID:2409751
Location:Mumbai
Store location:ChakalaES31...
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A
Anaghgupta
from Modinagar, Uttar Pradesh
Oct 5, 2023
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Not received order and not get refund paid through upi

Address:Tibra road, bagh colony, gali no. 5shri ram bhog aata chakki, Modinagar

I have complain so many times about order I have not received on 2/oct/2023 and paid amount rupees 530 through upi...bt they have my refund money and also not take any action...
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F
fizza gul
Oct 4, 2023
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Money deducted from bank but order was not placed

Address:Jaipur, Rajasthan

I placed an order of rs 177/- from zomato through gpay.Money was deducted from my bank, transaction was successfull but no order was confirmed. I placed an enquiry also from zomato but no response. Highly disappointed....
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R
Rishitripti
from Gwalior, Madhya Pradesh
Oct 4, 2023
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My I'd is terminated due to identity fraud

Dear sir meri id terminated ho gyi thi identity fraud se.. please sir meri id ko chalu kar dijiye.. me bahut pareshan hu mere pass koi bhi kaam nhi he.. muzhe paise ki kangali chal rhi hai... please sir help me... please sir
FE I'd FE1920336...
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D
Dan boomer
Oct 4, 2023
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Freud visa charged for no reason

I have a PayPal account I live in Stirling Ont Canada and there's no way that I even order food from any of these people I never heard of any such company until I got this charge.cant find any where to ask for refund ill guess ill have to make Freud complaint against them any with any help would be greatly appreciated .

ZOMATO MEDIA PRIVATE LIMI

03/10/2023

$ -33.69

Purchase of Goods...
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