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Zomato Complaints & Reviews

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Last updated May 18, 2024
Complaints 7786
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Zomato reviews & complaints page 9

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R
r Dhanush
Oct 3, 2023
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Id terminated please activate my id

Address:VILL PARSOHIYA purandarpur maharajganj up 273162
Website:Zomato ki official website per

Sir mera ID FE2441161 terminated ho gyi hai
Due to high value order fraud sir maine nhi customer ne order cancel Kiya tha iski jankari maine support team Ko bhi di thi support team ne hi order cancel Kiya tha please my id activate kar dijiye jisse mai zomato me apne kaam se puri tarah se sahyog kar saku...
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Dwaraka10104
from Hyderabad, Telangana
Oct 2, 2023
Oct 3, 2023
This thread was updated on Oct 3, 2023
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Zomato didn't deliver my order but amount got deducted from UPI

Address:Hyderabad

I have ordered food from Shah Ghouse Restaurant on Oct 2nd 2023. After some time deliver agent called from a location which is 5kms away from delivery address.

The agent rejected the order and didn't refund the amount.

We had a hard time with Zomato support as well. They didn't initiate the refund. 914 Rupees of hard earned money is lost but Zomato response is not good....
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Surya539
from Hyderabad, Andhra Pradesh
Oct 2, 2023
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Zomato didn't deliver my order but amount got deducted

I have order food from Shah Ghouse Restaurant Kondapur from Oct 2nd 2023. After 30 minutes delivery agent called to deliver the order. But he called from KPHB which is 5kms away from the delivery address.

We have told the same to Zomato customer support but they didn't even refund the amount.

Amount of 914 Rupees got deducted and food didn't got delivered. Worst experience from Zomato...
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Ankit2105
from Dewas, Madhya Pradesh
Oct 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Id disabled to active

Hello Sir/Mam
Ankit yadav
Zomato id FE1762748
my Id is disabled
Pls changed enabled
I want work to zomato 🙏🙏🙏...
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Rohit190211
from Jamshedpur, Jharkhand
Sep 30, 2023
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My Zomato I'd is showing profile verification pending please solve this problem

Address:Anand nagar Bagbera Jamshedpur

Zomato I'd - FE3139825...
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Sanjucoolz
from Pune Metropolitan Area, Maharashtra
Sep 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reckless driving and splashing dirty water

Dear sir,
This delivery partner of Zomato vehicle no. MH28BL8956. Was riding on the wrong side road at kharadi bypass bridge to mundhwa.as I stopped him telling that go slow don't splash he started abusing and threatened me to thrash as it's raining and water would splash and I'm making him late for delivery. Is this the way this delivery guy to talk to people.
I would humble request you to grab this guy give him punishment...
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Faisal8169
from Mumbai, Maharashtra
Sep 26, 2023
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Restaurant fraude with Zomato rider

Address:Mumbai

My 2 order cancel because my mobile phone damaged accidentally. But when I reached to return their parcel then they were not taking it back that time I can't do any thing then I returned to home change sim with brother mobile phone then go back to return location where 1 restaurant Chinese wok which is located at chembure near diamond garden which mark me no rider for return then I ask they didn't reply properly and Zomato without knowing...
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V
vineeth9666
from Tirupati, Andhra Pradesh
Sep 24, 2023
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I was served spoiled meat and zomato refused to take back spoiled food

This company zomato is selling spoiled meat in exchange for high prices, 23VN0RTY00004781 this is my invoice id, they are doing money laundering by selling spoiled meat, the restarunt is possibly saving money by selling fake meat at the cost of public health...
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8890rk
from Gurugram, Haryana
Sep 24, 2023
Feb 24, 2024
This thread was updated on Feb 24, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

10 th pass

Address:Devilal Colony Sector 9

Zumato Delevery Boy...
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Singh Prashant Ankur
from Allahabad, Uttar Pradesh
Sep 23, 2023
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Received a broken cake

Ordered cake through zomato. When i received the cake box, it was totally spilled or damaged. Half of the cake was on one side of the box. I took a picture and posted on zomato app support centre. My cake costed around rs 550. Since it was a total fault of zomato delivery service. . I should be compensated adequately for their fault.
Item are spoiled and not edible. I want my whole money back or re order my item. The whole item was...
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Address:Perne phata,pune

Please sir, my zomato id terminated due to poor performance please activate my account and next time I will do my best reason for this my grandmother was died thats why I cansel order, my mobile number is [protected]...
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Amrit2710
from Gurdaspur, Punjab
Sep 22, 2023
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Regarding registration of my shop

Address:Amrit Food Corner

Hello,
My name is Amritpal Singh. I am the owner of Amrit Food Corner, Gurdaspur, Punjab. I have been trying to register my shop on Zomato from last 3 months but no one is picking my calls or replying. I tried calling one of your district supervisor from Amritsar but he/she did not pick my call even once, such a careless and irresponsible person, waste of my time. later, tried to register online and got call from your team only once,...
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P
PROTECTED
from Ahmedabad, Gujarat
Sep 22, 2023
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Delivery partner account not verified.

It's showing 3-6 hours to verify but still account is not verified. My id is FE3112972...
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R
rajendran91
from Ghaziabad, Uttar Pradesh
Sep 18, 2023
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Food Cancel Scam

Address:indirapuram

Zomato providing food deliver service. if Client phone not available or switched off they can charge the client only the delivery charge and need to return the food to outlet for direct food collection. But instead of this they are detecting complete money and give food to delivery executive. now a days might deliver executive make multiple abusive call to distract client and when they not attending call, they are cancelling it....
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Kaviyarasab
Sep 18, 2023
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My ID disabled pls recovery

Address:Pattukottai

My ID FE201525
My phone [protected]...
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Aashish21291
Sep 18, 2023
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Product wrongly delivered

This wasn’t delivered even after waiting for an hour and finally some other order delivered to me and ZOMATO is asking sorry and telling us they will refund

First tell us are we fool you will dance as you people want ?
And are you guys giving us in free ?

This ### is irritating me if this problem doesn’t cleared then definitely I will send a legal notice

Waiting for more...
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Bojjagani Ajay
Sep 17, 2023
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Identity fraud.please unblock my I'd

Address:Tadepalligudem, West Godavari, Andhrapradesh, pincode:-534101

Sir
I am BOJJAGANI AJAY my zomato I'd is FE2039459.my account is terminated because of identity fraud.sir I am in hospital when that time my friend is used my account and my account is terminated.so please unlock my account.This account is most valuable to I and my family.so please unblock my I'd and give my I'd back .my mom is un healthy and my family Status is financially very so please understand and give my I'd back .I never do...
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Pintu ram Meghwal
from Jodhpur, Rajasthan
Sep 12, 2023
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Food not delivered and fynd

Address:Jodhpur rajasthan

Mera fe id 498801
Mobile no.[protected]
Coustmer ko order deke aaya phir bhi mere food not diliverd ka palanty laga diya
aur naam order id confirm sub confirm karke order diya...
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A
Abhirs
from Trivandrum, Kerala
Sep 10, 2023
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After 30 hours still Verification showing pending

Address:Zomato India

Its been 30+ hours. Still my profile verification is showing pending ( FE3061412 )...
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Abhirs
from Trivandrum, Kerala
Sep 10, 2023
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MY Profile Verification still Pending

Address:Zomato
Website:Zomato.com

I had applied for delivery partner in Zomato with there app, its been 30hours still my profile verification is pending...
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