Claimed

Zomato Complaints & Reviews

1
Last updated May 18, 2024
Complaints 7786
Resolved
700
Unresolved
7086
Quick Links
Statistics
Share
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Zomato reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kancharla Vaishnavi
Dec 15, 2023
Report
Copy

Payment failed even I paid

I have paid but it is showing has payment failed.can you please look into this issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lipsa_98
from Hyderabad, Andhra Pradesh
Dec 15, 2023
Report
Copy

Order received after 1 & 1/2 hour

Website:Zomato

I ordered food at 10.29 pm & got my food at 12.09 am, after calling multiple tym n msg to zomato guys. Even i told dem i can't wait for long refund my amount i don't need my order. They won't listen n delivery partner also refused to tk food bck and zomato agents are telling stories. Itna fraud he zomato on time guarntee scheme ka name me loot macha rha he, on time bolke delivery nhi hua toh apka order ka 1/4 th amount hi refund deta he......
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tejaspradyumna
Dec 10, 2023
Report
Copy

Account verification is pending

I have submitted the account verification on 9th Dec 2023 but still the account is not verified after 24 hours. Please help me on this...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shaikafridi
from Kothagudem, Andhra Pradesh
Dec 10, 2023
Report
Copy

I'd issue

Address:Kothagudem , telangana

My I'd is terminated due to identity fraud so it was my mistake so I did not repeat next time I was past 2 and half years in Zomato so last 9 months my I'd is terminated so please activate my Zomato I'd

FE ID is FE985799...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
M Ibrahim khan
Dec 8, 2023
Report
Copy

Id terminate why

Address:Ahmedabad Gujarat

Sir please open my id me ne order cancel nhi kiya dusra rider order lekar gya or cancel kiya toh mere cancel mein add kar k meri id terminate Kyu kardi
Please check karo or meri id open karo...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kar98
from Faridabad, Haryana
Dec 8, 2023
Report
Copy

I'd I inactive

सर, मैं 6 महीने से जोमैटो में काम कर रहा हूं, लेकिन पिछले 3 महीने से बार-बार रद्द होने के कारण मुझे नौकरी से निकाल दिया गया है, सर मैं बहुत गरीब हूं, सर मैं अपने परिवार में कमाने...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vivekwifi
from Jamshedpur, Jharkhand
Dec 8, 2023
Report
Copy

Terminate my Zomato id

Address:Gurgaon

Sir mujhse galti ho gyi fraud location me I'd terminate hua hai please sir meri family sab prblm hai meri job chali gyi.4 yr se Mai work kar rha tha please Active my id...jo penality hai ap le lijiye but activate my id sir please sir...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shabaz07
from Mumbai, Maharashtra
Dec 7, 2023
Report
Copy

Zomato delivery id blocked and deactivated

Hello sir, my zomato delivery id been blocked and deactivated for 2/3 years please get my zomato id activated.

Name ; SHABAZ ZAKIR KHAN
Zomato I'd ; FE1980026
Location ; MUMBAI MAHARASHTRA, INDIA
Contact no ; [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kavya_yadav
from Kanpur, Uttar Pradesh
Dec 6, 2023
Report
Copy

Money deducted from my account

Yesterday I ordered from zomato a dominos pizza but the payment was failed and the order was cancel but my money was detucted fro my account and till now zomato is not refunded my money...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have ordered for a cake using Zomato for Rs. 867.49 on November 25, 2023 for my mother's 80th Birthday and since I am in Bangalore, I have given my sister's address where my mother lives and Zomato Agent declined my order and cancelled my online order during the delivery of the order. Zomato Agent spoke to me and sister's son for the address and we confirmed that the address and the agent said that the address is different...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
O
Nov 30, 2023
Report
Copy

I'd activated

Address:219/3 insar bazar panipat 132103 Haryana

Sir mai zometo me dilivery boy Ka Kam karts hi MERI I'd number FE 791784 Jo Vinod Kumar ke name se hai date 22/11/2023 Jo mere pas order Aaya oder number [protected] restaurant name cheesecake, &co. Hai mane order morning me 10 : 14 mint pe Liya or order dilivery ke liye pahuch Gaya 10:25 pe Mr gorav hi ki order dena tha mane waga mane phon Kiya ki Aapka oder leke Aaya Hu par call ki koi jwab nhi masege nhi Kiya center help line numbers pe...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Neha Reddy1111
Nov 28, 2023
Report
Copy

Received a non veg item in place of veg item.

I had ordered veg chickpea nuggets from firangi bake and I received chicken nuggets. And the zomato customer care person is not ready to acknowledge that it’s chicken. My parents are vegetarians and they ate a bite it thinking it’s veg and it was smelling so I tried it and it was chicken and all they do is say that we will give refund. I mean we are Hindus and my parents don’t eat non veg. They said they escalated the issue and only...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shanta.iitb
from Delhi, Delhi
Nov 26, 2023
Report
Copy

Not packed biryani

Biryani not packed well.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
CHANDRA bna
Nov 26, 2023
Report
Copy

Ignore for compensation

Order no [protected] i ordered half plate chicken changezi from zomato biryani king restaurant they sent quater plater when i call restaurant they said to complain on zomato and zomato said restaurant owner say that i send him proper product by this zomato do not hear anything from my side even i just clicked photo and sed and i call restaurants just after seeing half but zomato don’t ready to hear and compensate they not redy to hear my...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
inamdar.shabbir
from Mumbai, Maharashtra
Nov 25, 2023
Report
Copy

Incorrect order delivered and refused to refund the paid amount

I had ordered mysore pak which is available in 2 variations (hard & soft). I ordered soft variant and got hard variant delivered. On speaking with zomato's call center team, they denied for any help saying the order which is delivered is correct. They don't have any image or description to support the argument....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhishek Saini 753494
from Moradabad, Uttar Pradesh
Nov 25, 2023
Report
Copy

Id verification problem

Address:Ramtaliya linepar moradabad

Meri id ko creat kare huye 3 din ho gaye hai lekin meri id verify nahi huyi hai meri id ko jaldi se jaldi verify karne ki kirpa kare...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Cha Chandra,imdihalli road, Whitefield Bangalore Karnataka

Sir main Zomato delivery kam ke liye id banayi lekin I'd verification failed show kar Raha hai EV document ke problem show kar Raha hai please sir help me and solve my I'd verification problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sid1984
from Bengaluru, Karnataka
Nov 23, 2023
Report
Copy

False promise on On time Guarantee Refund

I ordered item from Meghna Foods on 18th Nov, which delivered delayed and I claimed against on time guarantee for delivery. As per that I should get 100% refund but got only 135rs. But I couldn't see that in anywhere to use in next time.
For that reason I was continuously trying to contact through help within app but the auto chatbot says your claim is done. So there is no more option to further ask or clarify my query.
Today...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rizvan ashrafi
from Nanded-Waghala, Maharashtra
Nov 22, 2023
Report
Copy

Profile verification pending activities

I created I'd successful but profile verification pending not connecting customer care all time busy call team leader but not responding call
What is this i pay 1280 join payment
All process completed but I'd not active what is problem please solve problems immediately
Name : ashrafi rizvan ur rehman
Mohammed Nauman
My I'd : FE3299548...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shaibaaz khan
Nov 21, 2023
Report
Copy

I'd terminated due to distance fraud

Hi
Team zomato,
My self shaibaaz khan I am working with zomato for more then 4 year but today my I'd is terminated due to order distance fraud
But I cannot do anything fraud please reactivate my I'd
FE FE821108
City Lonavala
Locality Tungarli
410401...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy