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ABT Parcel Service Complaints & Reviews

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Updated: Jan 22, 2025
Complaints 210
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32
Unresolved
178
So far, so good. ABT Parcel Service is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope ABT Parcel Service will keep up the work and continue to help more customers with their concerns even better 🤝
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ABT Parcel Service reviews & complaints page 6

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V
Vinoth Sundaram
Oct 21, 2020
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Parcel received damaged condition

Address: SBCR- DOORVANINAGAR KA- DVK Devakottai branch

Waybill number:913185 parcel got damaged condition, when complaining to agent they are not giving proper information also SBCR- DOORVANINAGAR KA AGENT and DVK branch agent both are complaining eachother no one accepting they are mistakes. So we need proper explanation and compensation for my damaged product,...
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S
Sheik Abbdullaah
Oct 16, 2020
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No information on item dispatch

Address: Coimbatore

Hello sir,

We had a parcel handed over to ABT PARCEL SEVICES- SURAT(SURTD) to deliver on VPM (Villupuram), however the parcel is not yet dispatched from the location surat. Details as follows.

Surat ABT PHONE NUMBER: [protected]
ABT WAYBILL: 56237
Item handed over: 12 October 2020

Note: Despite of multiple calls the manager is not providing any information on the parcel handed over....
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A
Ajithben6
Oct 15, 2020
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Bike damaged when parcelled

I parcelled my bike from Pondicherry office to Kattappana (Kerala - Allappey Parcel Service) on 29/09/2020. The bike arrived on 7/10/2020 but it was seriously damaged. I need an explanation for this from the company's side. This was poor service experience overall....
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M
Muthu68
Oct 15, 2020
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Door delivery issue

Address: Falcon Services, Chennai

We have dispatched some Calendars to our Client at Coimbatore from Chennai. Accepted the parcel for delivering at Door step after providing the AWB.

After 8 days the Parcel reached Coimbatore yesterday and from ABT Coimbatore called the Delivery address to pick up the parcel.

After a huge talk with Chennai ABY Parcel Service, now they were insisted additional Rs.200/= towards the Delivery charges....
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N
nadeer sha
Oct 7, 2020
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Product missing

Dear sir
I booked a shipment from madurai (Tn) to kottakkal (Kl) via abt parcel service with the waybill no: 543280 dated with 30/09/2020.
But they wrongly booked to other pincode far 15 km and from exact delivery point. And they inform to pickup from these point.. After finding mistake of abt staff they agree to deliver to the delivery point.
But now it 8 days gone shipment not received yet... And not give me a proper...
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nadeer sha
Oct 7, 2020
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product not delivered

Dear sir
I booked a shipment from madurai (Tn) to kottakkal (Kl) via abt parcel service with the waybill no: 543280 dated with 30/09/2020.
But they wrongly booked to other pincode far 15 km and from exact delivery point. And they inform to pickup from these point.. After finding mistake of abt staff they agree to deliver to the delivery point.
But now it 8 days gone shipment not received yet... And not give me a proper...
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A
avinash2630
Sep 29, 2020
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Received bike in bad condition

Address: Hoody circle, Bangalore

I sent my bike (Bennelli tnt) via abt parcel service on 21 september 2020 from bangalore to payyannur. I received it in very bad condition: rear lamp broken, scratches in the tank and handle bar. I raised complaint with the person who took delivery, but still no response. This is how you deal with your customers? Charging 5k and don’t care about packing or delivery items properly. I want to get a proper compensation for the damage created...
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Kanimozhi Madhu
Sep 25, 2020
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i have booked a parcel service from mettur to puducherry. booking charges rs.2550/- but extr rs400/- they are asking as loading charge.

Address: Puducherry, Mettupalayam north

I have booked a parcel service from mettur to puducherry. Booking charges rs.2550/- but extr rs400/- they are asking as loading charge....
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B
Barath R
Sep 23, 2020
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Bike parcel from bangalore to chennai

Address: Padi chennai

The duration of the transportation is not upto the mark. It got delayed 2days and while going to collect the bike we got problems with not giving proper information in the collection centre... Person named sundarrajan in padi, chennai branch was not reacting in a professional way. Completely disappointed with the service... Worst...
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A
Ansari Salim
Sep 4, 2020
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Not yet get parcel

Address: Plot No 4, Nandi Road Firdos Nagar, Near Swes School

I book parcel from jabalpur to dhule on18 of Aug the current situation on 4 sep is that parcel is gone to pmt at Mumbai...
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J
John39123
Aug 30, 2020
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Bike received in damaged condition

Dear customers, i sent my bike in abt parcel service from chennai to Coimbatore, but i received it in very bad damaged condition and i will not be able to claim that also because before during the booking time they will get a sign from you stating that if any damage occurs abt will not be responsible...but i am not expecting this from a reputed parcel service like ABT...I will never ever book any parcel service from ABT...
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M
murali ganesan
Aug 26, 2020
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stolen battery in bike

Worst service. Already submitted complaint for spot light missing and broken silence. Today got to know Bike Battery also replaced/stolen. How to believe this kind of service from ABT. I am gonna file a compliant against this fraud service....
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M
murali ganesan
Aug 24, 2020
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Bike lights are Missing and broken silencer

Hi,

I sent my bike in parcel from Bangalore to Tiruppur. When it reached Tiruppur, I found that bike lights are missing and silencer broken. Nobody took responsibility for this loss at Tiruppur or Bangalore center. I need you service should provide cost for this loss immediately.

Attached bike picture in Bangalore abt center with side bar lights which is Missing now.

Waybill no:913108...
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B
Balankp
Aug 24, 2020
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poor service

Hi,

The service provided by ABT courier is extremely bad. The product was not delivered to the exact location provided. The courier agent (shivadasn ph # [protected]) were not responsible in his duties. I have requested to transfer the courier to another branch in Perinthalmanna, but he refused to do so. I arranged someone to receive the same but, he kept him on hold for two hours. The person whom I arranged, travelled 2 hours...
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V
Vino ram
Aug 8, 2020
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Food items

My friend send me a parcel in bangalore to theni, that is 30kg but i recieved 20 kg 2 rice bags only, i ask to abt service person, he said i recieved 2 bags from madurai ho, even i spoke to madurai head office & bangalore head office both are saying still we are searching your parcel, almost month finished, even i ask compensation but he is saying we don't have that policy abt parcel service they need only money, thay don't want customer...
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V
Victor Palson
from Bengaluru, Karnataka
Aug 6, 2020
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Bike not yet received

I parceled 3 bikes (Bangalore - villupuram), out of that 2 bikes are delivered, but one of the new bike still in bangalore. Its been a week, still status is showed in bangalore. Am planning to give police complaint.

Bill no - 879136...
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L
Lijo V t
Jul 22, 2020
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They are taking extra money

Address: J c road kalashipalayam bangalore 500002

Hi. Iam ronya from bangalore iam booked abt service from bangalore to kollam 13july i explained all items total 17item was there they told rs7000 iam only packed my husband is loaded item to vehicle. Then i paid rs7000 to mr veeramani account through google pay. They billed only 3500rs. Why they are taking extra money. I need my money back...
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V
Vinothara
Jul 13, 2020
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Missing my goods and bike

I have booked my bike and household goods through abt service from aluva to vijayawada elrtd 997853 it's almost 15 days till now i didn't reached my goods and saying we have dispatched don't ask us its a horrible seevice...
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S
Shyana Vini
Jun 20, 2020
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Parcel missed

Docket no 842425 ..the parcel is sent from nagercoil and in tracking history it's showing as it already delivered in doorvani nagar Bangalore on 9th June 2020 but still now I didn't receive the parcel and the agent is not responding properly....
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B
BIOFLOC GUNA FISH FARM
Jun 15, 2020
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Not respond with clients

Address: guna fish farm, rappusal, pudukkottai

Last time we sent some materials madurai to pudukkottai, pudukkottai office dealer i think he is no 1 stupid not respond any customer also using very bad words also... F.. K him..
Again im not using abt at pudukkottai
In my life very worst dealer... Stupid...
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