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ABT Parcel Service Complaints & Reviews

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Updated: Jan 22, 2025
Complaints 210
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32
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ABT Parcel Service reviews & complaints page 9

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V
vigeetha
from Bengaluru, Karnataka
Jun 16, 2018
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service

Address: 600044

Lr no 908278 booked from bangalore to chennai they charged 935 and collected additionally 375 rs saying that they will repack again. Booked at abt parcel service dooravani ngr opp to kr puram station no bill for this. Again at chennai pallavaram, chennai they collected 200 as bribe to handover goods no bill was given. It is a big shame for abt for such things. Geetha[protected]...
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senthil kumar1212
from Kodumudi, Tamil Nadu
Jun 5, 2018
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worst in packing and worst behavior

Address: Coimbatore, Tamil Nadu
Website: Consumercomplaints.in

Way bill no.924259; my vehicle shifted from bangalore to coimbatore. Arasur branch. My vehicle got damaged badlly and the manager moorthy and employee senthil behaves very worst. I would like you to take necessary action to avoid this kind of esclation. Readers : i would request you people please dont send any courier via abt parcel service. Worst in packing and worst behavior....
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A
Ajay Raj OK
from Erode, Tamil Nadu
May 23, 2018
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despatching to the wedding address

I have booked my vehicle( TN 11 V 1453) through this parcel service. Way bill number is 487911 dated 15 May 18. It is required to be despatched to the Kannur district in kerala. But wrongly despatched to the Chalakudy in Thrissur district Kerala by the Tambaram agent. Now the vehicle is 500 km away from my actual address. The head office is saying that you have to contact the concerned branch. Branch is saying that I will send a correction...
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R
Ranjith SelVaraj
from Bengaluru, Karnataka
May 16, 2018
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pathetic customer service

They are not customer supportive, customer service is pathetic.
The manager is in bangalore and madiwala they are worst. If you cannot deliver to home address you should have inform us while sending the parcel.

I forget their names i have the contact numbers of management and the landline numbers, no buddy is taking the call then why the hell you guys are having telephone.

It is almost 7 days still am...
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B
bandisndp
from Vasai-Virar, Maharashtra
Apr 28, 2018
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box missing

I have booked 5 boxes from sankagiri to kattedhan. My package has arrived on wednesday and i told i will pick the same on saturday. They told me to visit at 12 noon.. I have waited for two hours and out of 5 boxes only 3 had arrived. After a long discussion with vanasthalipuram branch they have sent the remaining 2 boxes after two hours. I am still waiting and the time is 4:20pm, still the boxes had not arrived. When i called the driver he...
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F
forabt
from Hyderabad, Telangana
Apr 26, 2018
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never opt for this service! late delivery + damaged bike

Transported my bike from Bangalore to Hyderabad through ABT parcel service. The left side of my bike got burnt because of some other package containing acid was placed on my bike. They don't have the minimum common sense to transport vehicles and hazardous acid packages separately. Please do not use their transport service which by the way is super costly - ₹2000 for a gear bike from Bangalore to Hyderabad!...
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Abdulaaa
from Bengaluru, Karnataka
Apr 7, 2018
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ac delivery

Address: Bangalore, Karnataka

One of the most worst services in the parcel service line is this ABT. I sent AC from bangalore to trichy.. I sent old AC only but it was in good condition and it was delivered with full damage.. When asked to senior manager in trichy told that old items will not be delivered with good condition. Always will be delivered with damage only.
Please people do not send any item in ABT.

Abdul Munaf A.
Label no. 903538...
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A
anuragu
from Sivakasi, Tamil Nadu
Mar 10, 2018
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hero splendor bike

Address: Coimbatore, Tamil Nadu

Iam booking a hero splender bike on 05.03.2018 in abt parcel services padi chennai... But the goods was consined on 07.03.2018 (It's already delayed by 2 days they not intimate at least one message not be given)

On today 10.03.2018 where is my bike they don't know... It's very worst service getting from you...

They telling monday only my bike will recive why it's getting delay parcel services is getting the things...
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P
Parthasarathi’s
from Chennai, Tamil Nadu
Mar 5, 2018
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delay in delivery

Address: Kanchipuram, Tamil Nadu, 603103
Website: www.abtparcelservice.com

What's happening.. will it take 4days to deliver a product from Bangalore to Chennai?? It was packed on Friday 2/3/2018. And it’s been told on Monday (5/03/2018) I ll receive my bike. Now it’s monday, the customer service people saying “you won’t get the bike on Monday and we cannot confirm the date when it ll get delivered “ it’s totally ###.. if so, why you charged 2000 for...
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A
Anusuya Kumar
from Pune, Maharashtra
Feb 26, 2018
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complaining about product not yet reached

We booked a parcel on 17/02/2018 from tiruvannamalai to pune,. It was informed that, it will reach by 21st or 22nd feb, but today is 26th feb, item not yet reached pune.
The parcel to be reached is very urgent, but you people are worst in keeping time.
And you people are charging if our product is in your office after it reached the destination, likewise we need compensation for your late delivery...
We trusted on...
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T
T Pasupathy
from Coimbatore, Tamil Nadu
Feb 23, 2018
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article not delivered promptly very very delay

A scooter was booked from coimbatore to chennai on 19 02 2018 and it was
Told they deliver by 21/02/2018 but not delivered till 24/02/2018
Very very worst service don't book in abt parcel service all are very very
Lethargic no care taken for prompt delivery further they charge rs 400/
For packing without bill which is very exhorbitant sincere advise is not
Book anything in abt parcel service...
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N
Nallen
from Mumbai, Maharashtra
Feb 21, 2018
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weight mismatch calculation

Address: 560063

Hi,

At the time of delivery we measured 80 kg of weight, at the time delivery we got 200 kg weigh & payment also they asking 3800 for us .

Such a huge fraud services ..

We never ever expect the service like that from ABT .
ABT they are asking hidden charges as cud-don handling charges for 300 rs extra without the package weighing cost .

Kindly provide me proper response .....
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C
Chicku Ps
from Angamali, Kerala
Feb 19, 2018
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charge is high

Address: 673592
Website: sheher43@gmail.com

As per ur transport agent told per kg we have to rs 5.50 but in bill they put amount 7 per kg and also after reaching here at destination they are charging rs 1 per kg for hama li.... But i called to ur head office and they told to pay rs 15 for 25 kg bag... But sulthan bathery office man telling he won't allow to take our stuff for this hama li and he charged rs 18 per bag...
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D
deep_esec
Nov 29, 2017
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poor handling

I sent my bike from chennai-velachery to mettupalayam. 1500 for bike & they got extra 500 as packing charge. Reached mettupalayam in 3 days. I noticed 2 of my front indicators were broken. Neither of the source & destination branch is taking responsibility.

Meanwhile i sent another bike from mettupalayam to chennai velachery. (They collected only 300 as packing charge). Don't know why is this difference. She collected extra...
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J
jayalani
from Delhi, Delhi
Nov 22, 2017
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delay the supply

Address: 673592

Dear team

We booked the parcel in banagalore in dated 17/11/2017 to sulthan bathery
Being on emergency we asked to deliver fast, but still the materials not reached to bathery. Its more than 5 days

My waybill no:875863

We trusted on abt and giving the regular booking but these issue makes us to think

Material is on emergency please do some magic and deliver on today itself...
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J
josepol
from Bengaluru, Karnataka
Oct 20, 2017
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order not yet received-lr 49494

Address: 560036

Hi,

Lr-49494

We have sent parcel from thrissur to bangalore on 13/10/2017, but still not reached in bangalore destination. It's almost 7 day's completed.

As per tracking information goods already arrived in banglore 17/10/17. Attached screen shot for your reference.

I never expected such a kind of response from reputed company. Please let me know the status.

Regards,...
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I
imurvijay@gmail.com
from Chennai, Tamil Nadu
Oct 4, 2017
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not received 6 pack bundle out of 16 pack bundle

I booked 16 pack bundle on[protected] in new tinsukia for delivery in new jalpaiguri by the train (Train name - avadh asam, train no.- 15909, date[protected]. I also traveled by same train on[protected]. When i reached new jalpaiguri on[protected] at 6.30 am, i got only 10 pack bundle. Parcel clerk at new jalpaiguri told me that your remaining 6 luggage are in train and could not be delivered at new jalpaiguri by mistake and assured me...
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C
cresswell
from Mumbai, Maharashtra
Sep 6, 2017
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damage to motorbike

Bajaj pulsar rs200 bike sent through abt parcel service from wellingdon island, kochi, kerala to koramangala, bangalore on 30.08.2017.
Lr no: 957032 delivered at adugudi on 04.09.2017.

Both mirrors glass broken, wind screen screws removed, back number plate found bend.
Driving jacket along with a pair of gloves missing.

Consignor - cl dcruz, kochi ([protected])
Consignee - sachin dcruz, bangalore...
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Shubhabrata Ghosh's
from Bengaluru, Karnataka
Aug 16, 2017
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parcel missing, 197497, 197460,

Address: Bangalore, Karnataka, 560037

Hi,

Its been more then 5 days!

Abt parcel service, no one is providing the exact location of the parcel, everyone is telling we don't the location where it is, customer care is not responding.

Such a bad service

Parcel id 197497
197460

Parcel shipped from tiruppur to bangalore, pastel clothing
Receiver name l fashion fakir pvt ltd...
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J
jayavel psg
from Perambalur, Tamil Nadu
Aug 14, 2017
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person in abt sholinghur branch

I'm dr.jayavel.i booked 60kgs of books as parcel and need to send paramakudi, while booking I was asking cost details, the person in that sholingur abt parcel service replied harshly and told I can't tell details of what you are asking, if you want to book, you book otherwise leave. This s the third time that same person behaving like this.Is this the way to behave with customers??, last December I booked same parcel (60 kg of books plus...
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