Aegon Religare — claims not refunded back

Hi
Policy no. I0730465
Claim no.[protected]

With regards to above policy no, my mother - in - law was hospitalised in the month of june 2017 and we have submitted claim papers on 28.06.2017.
But its been 2 months still we have not received the claim amount. Everytime your people call doctors for verification and after that no response from you.

Currently i am not in country so my mother is continuously following up with your people. Because of such a laid back attitude we will think next time for renewing the policy.

Please let us know the exact status and when we can get the claim amount.

Awaiting yours

91 [protected]