Agarwal Packers & Movers — No claim settlement against insured items G.C. No. 4508264

I had believed Agarwal Packers Movers and paid them based on their quotation to transfer my house holds from Mumbai to Hyderabad.

They had delivered my households and I found some measure items damaged later while I opened it for use. those are listed below :-

1- LG LED TV 42" when connected and installed after unpacking, I found flash light coming from TV screen in two places.(Declared insurance amount Rs. 40, 000/-)
2- Metal Almirah completely received bend, this was immediately reported after recept of items, since it was visually identifiable. (Declared insurance amount Rs.265/-)
3- Samsung top loading Automatic washing machine, after unpacking while I started, I discovered that the circuit is not working, machine being ON but spin doesn't work. (Declared insurance amount Rs. 15, 000/-)

I tried working with those Agarwal employees who had guided me at the time of sales offer and quotation, but got no help. I tried to know claim procedure for above damage caused, since it was covered by insurance amount as stated above. Unfortunately I ended with waiting lot many days and later on no response from the contact persons viz. [protected] (from Mumbai), [protected] (from Hyderabad).

Please let me know how can I settle this, I have started repairing my washing machine since I couldn't wait more because I have no alternative machine for washing my clothes.

I will take this matter forward with higher management until I get any positive response

Regards
Manoranjan Mishra
[protected]
[protected]