Air India Express — Flight delay with no proper response to customers

Address: Chennai

Website: Flight delay

I have booked a flight from MAA to SHJ on 1st Jan 2023.
The schedule time is 11.15 but the flight was delayed by more than 3 hrs and there is no proper feedback or update by the team…
If your in a hurry or wanted to travel on urgent basis it’s better not to choose to fly with air India as this is a frequent issue with them
More than compensation or anything they are wasting passengers time
Also they provide in proper information in the portal by mentioning on time departure !
More aged passengers and children’s are almost drained and totally frustrated because of the customer support they provide