Air India Express — Luggage Missing

kkagri03

from Bengaluru, Karnataka

Sep 18, 2015

Address: Thiruvananthapuram, Kerala

I, Satheesh M.R, travelled in Air India Express on 19 th September 2015 ( Confirmation number 1WKTXN, Flight no IX - 540 ) When I received my luggage in Trivandrum, from my luggage, Samsung Galaxy note 4, was found missing. Only empty box was there. There is a loss of Rs 40000 to me.It is a shame that there is no safety for our luggage here. If problem not resolved immediately, it wil be escalated to the apex level and with judiciary.

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Comments

chana69

from Mumbai, Maharashtra

Sep 18, 2015

Hello, maybe rat has eaten your luggage. Did you not lock it properly.

Rajtech

from New Delhi, Delhi

Oct 8, 2015

Please don't mock at the passenger and add to his misery. Air India Baggage services to be held responsible for the loss. This has become a routine issue for Air India and they have not taken any step to address this issue. While checking in bag at Air India, all should assume in their mind that getting the bag back has a chance of about 50% only. Check in your bags at your own risk.