Air India Express — Refund Not credited even after 6 months

My Air India express Ticket (QKHZCN) from TRV to DXB was cancelled from company side. I went to Air India express Sharjah office regarding the refund status. They informed me that the refund of Rupees ~7905 is processed on 10 th of October 2020. Till now the refund is not credited to my Card. I have contacted the customer care 7-8 times already.

I have been addressing this issue for the last 5 Months. Made many calls and mails. No response. Every time I am getting the same response that My amount will be refunded within 7 working days. It has been 5 long months.
Was this information helpful?
No (0)
Yes (0)
 
1 Comment

Comments

the worst airline

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Air India Express
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    19%
    Complaints
    672
    Pending
    0
    Resolved
    125
    Air India Express Phone
    022 22796330
    Air India Express Address
    Air - India Building, Nariman Point, Mumbai, Maharashtra, India - 400 021
    View all Air India Express contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR