Dear Sir / Madam,
I Dan Prince writing the mails to get my money back this 9 months. Further to my visit to your Air India Express at Deira Dubai office on 14.06.2014 upon his checking in your network system, he said that due to the system error occurs in last October 2013 some of them were having the problem same like you. According to the system still your PNR No. JXRS33 shows that the balance amount of Dhs. 923 is to be paid by us, also he said still the system shows keeps open your settlement (mean the amount was not get transferred to your credit card). Therefore could you pls look into this matter & solve this issue as soon as possible to transfer the said amount to my credit card. The said amount was not transferred on that Oct Month therefore i have attached & sent my Credit card statement for last Oct. & Nov. 2013. to your office earlier Attn . to Mr. Sachin.
Kindly expecting your feedback pls.
Thnxs, Dan
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