Air India Express — Undeclared in transit handluggage charges

Address: 2897 peacock drive , mississauga Ontario L5M 5S6. Canada

I’ve been flying from canada to Trivandrum via Dubai for more than 20 years. Last week I was flying in Dubai to Trivandrum and was in transit and for the first time I was shock d to see that at the gate they brought portable scales credit card machines snd a garbage bin and just before boarding weighed everyone’s bags with their duty free shopping and charged overweight. They clearly know people are going to buy liquor and chocolates when in transit and so most people line me were charged 100s of AED without warning. I went back out and checked my other usual airlines and no one else was doing this practice. It’s very underhanded and lacked transparency for people before shopping to be aware of this . Never happened in all my travels and left me with a very unethical feeling about how this airline is run. It’s clearly a target plan towards in transit passengers and most people were paying or dumping their purchases and clearly as shocked as I was. Very disspointed in the experience and will think again before flying AIE
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    Air - India Building, Nariman Point, Mumbai, Maharashtra, India - 400 021
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