Aircel Complaints & Reviews

I called aircel customer many times that that i'm unable to send the port message due to some error message that i get. Every time i got my balance deducted for sending the port message on 1900 but i didn't work and that's why i needed to call aircel customer care center. I'd called them about 6 times and every time they gave me lame excuses and didn't proceed my request in spite o[censored]sing humbleness in my voice. Finally to maintain their laziness and not to work for me, they blocked my number that i'm unable to contact them. These are cheaters and spoiling the image of aircle. Don't hesitate saying that aircel has worst customer care executives who get salary for doing nothing.

Hi,
I had a post paid connection for aircel (My aircel number [protected]). On 14-nov-2016, i sent an email to aircel saying that i need to disconnect my post paid connection, as i don't want the service anymore. But aircel customer care team, informed me that they have enhanced the services and asked me to continue with aircel. I agreed to use it for another one month. Subsequently on 1st jan 2017, i sent another email to aircel to disconnect my post paid connection as i don't want the connection. The customer care agreed to disconnect and on 11-jan-2017 asked me to pay the billed amount of rs. 308 and unbilled amount of rs. 50. I paid the amount of rs. 358 on 12-jan-2017 (Aircel transaction id:ch72990329971484217790441). Aircel acknowledge the same and confirmed through email that, my number will be disconnected on or before 18-jan-2017. After that aircel still continued to bill me and now is asking me to pay additional rs.602 for a period (Feb, mar, april) where my number is disconnected from 18-jan-2017. Now aircel is making harassing calls and unwanted emails to me. Can somebody help on this.

Regards,
Sathesh

Dear concern,
I have been cheated by aircel service, please help me to get cheated amount from aircel.
I’m using aircel mobile services for a long time and prepaid number. My no is [protected].
06/06/2017 evening at 17:28hrs i have been activated aircel mobile data and within a min 17:29 mobile data was closed.
Then i have checked and shocked used data is only 3607k (3.6mb) and balance was detected rs.54.15.
07/07/2017 morning i called to customer care they were answering something like per kb 15p/s which is couldn’t understand by customer.
I have asked them 1gb data how much in aircel their answer is starting from rs.30. After this answer i have argued with them for refund but they are not ready to give.
Please help me to get for my cheated amount from aircel.

How to detect the balance from main account without customer permission. How to detect 15 paisa/10kbps, eventhough 1gb data is only rs.36 and i have used 3.6mb only.
As per trai instruction before detecting balance from main account should be confirmed with respective customer then only can be detected. But no confirmation with me and detected amount from main balance with 1 min browsing for only 3.6mb.
So i need my balance rs.54, please refund the same.
Mobile number : [protected]

When we have 3g data balance we wont get 3g speed while browsing and after completion of data main balance amount is detecting more than 3g speed. Please change this activity and keep your valuable customer with your network.
Please refund the my amount rs.54 otherwise i will changet the my network aircel to other network.

Dear sir i am complaining about the aircel mobile network. I 'be activated 9 rupees rate cutter once but it cost me the money but didn't got the benefits after few days i've recharged with 16 rupees rate cutter which has 20p/min offer i 've the activation msg dated 09/06/2017. But never got the benefits yet and still suffering from costly call rates. So sir please help me because i don't want recharge more in this no. From now.

Any service. I have not used your mobile data please refund my amount or disconnect this number permanently, i don't want to continue with this fraud company. I'm trying to connect your customer care but all lines are busy. I never activated this scheme or pack whatever it is. And now it has started to deduct my mobile balance everyday. Everyday 2/- rs got deduct from my main balance. I don't want this pack. I don't even know what is this for. Please deactivate it.

Request you please deactivate this service asap and return my money back.

Pack — ndmc170317sms2
Mobile no — [protected]

Dear sir,

I have not activated any internet pack in aircel but this "ndmc170317" pack is auto activated and as a result daily 2 rupees are getting deducted from my account.
I request you to either deactivate this pack and return my money back (Which is deducted so far) or disconnect this number permanently, i don't want to continue with this fraud company. I'm trying to connect your customer care and they are not taking any action against this.

Request you please deactivate this service asap and return my money back.

Activated service: ndmc170317pi2
My number: [protected]

Hi
My name is aflaq hussain frooqui. My aircel prepaid number is [protected] (Mumbai).in bhayander aircel gallery i replace my new prepaid sim card on 10th june 2017 at 6.00pm since old got corrupt. They charged me 50rs for new sim and told service will get activated within 4 hours. Infact on 10th june 2017 at 11.30pm i call on customer to launch complaint and they told again that it will take another 4 hours. It almost 17 hrs but still card is not activated. Please help.

I can't figure out how to deactivate this auto renewal pack my balance is being reduced every day. Give me the ussd code to deactivate this service as quickly as possible. Product - rjmc161115datapi3 this is ruining my balance every day and next time provide the deactivation code with product information to provide easeness. Provide the same as quickly as possible

I am abhijeet
Submit a complaint
I don't know how a vas service (Ndairsms2n) is in my aircel no - [protected] (Delhi) from 05-jan-2017. And when i call the customer care they told me that dial *121*0200# ti deactuvate this service. I try that code many times but still sercive dont deactivate from my number. Seriously it is a worst response of aircel. Very dissatisfied from aircel.

My aircel number [protected] ok mera balance 62. Rules 7/6/2017 ke din cut kiya tha ok and us din aapki system khrab thi kaha gaya 4 gante baad call karo ok lagatar 4 gante mene call kiye ok agent bol raha tha system sahi nhi ok 24 gante baad mere complain not ki gaye ok as your company folt ok uske baad aaj mene balance refund ke liye call kiya kyu ki mere complain not thi complain number [protected] ok agent ne kaha 24 ya 48 gante me refund ho jayega ok uske baad mene aaj 9/6/17 ko 5.20 ya 5.30 call kiya to aapke agent ne kya kaha vo phele sun lena and sinour agent ne baat ki usne kya vo bhi sun naa ok naam uska sanjay the and mera ask ki date ka 1 aur 2 call jarur sun lena ok so bed company i transfer my card ok

To whom so ever it may concern,

I was using aircel number [protected] (Life time validity) for 3 years but since from past one month, due to mobile issue i dint use this number but then after when i re-opened i suddenly saw it shows some eror message as "sim card registration failed". This number is very important to me as there are some important contant with this number.

I also tried removing sim from that mobile and put into another mobile but there also it shows the same error message.

Please help me for this issue and activate my sim as soon as possible.

Thanking you,

By:- annapurna
[protected]@gmail.com
Cell no.[protected]

Dear aircel team,

I have lost my aircel prepaid sim card since last one month. It was purchased on my name only.
Kindly guide me how to acquire the same number. Lost number:[protected]

Purchased in area: hyderabad, telangana in 2013
Lost in area: cuttack, odisha

Currently i live in cuttack area only.

Regards
Abhishek pokhariya
[protected]

Sir, i got lot of wrong calls and missed calls to my aircel number. Please send me the incoming and outgoing calls list of my number for the last year (28.5.2017to4.62017) months. Please send me the calls list of my number to my mail id as early as possible. My aircel prepaid account number is [protected]
My email id is: [protected]@gmail.com thanking you sir. Yours sincerely, parshuram kumar

Kindly issue the new SIM card of same no. [protected] because this sim card very important for me and also have approximately 300 rs balance. And you can call me on this no. [protected]. My address Raja Garden b-2, near Honda nursing home around Bali nagar 110015

Dear concern,
I have been cheated by aircel service, please help me to get cheated amount from aircel.
I’m using aircel mobile services for a long time and prepaid number. My no is [protected].
06/06/2017 evening at 17:28hrs i have been activated aircel mobile data and within a min 17:29 mobile data was closed.
Then i have checked and shocked used data is only 3607k (3.6mb) and balance was detected rs.54.15.
07/07/2017 morning i called to customer care they were answering something like per kb 15p/s which is couldn’t understand by customer.
I have asked them 1gb data how much in aircel their answer is starting from rs.30. After this answer i have argued with them for refund but they are not ready to give.
Please help me to get for my cheated amount from aircel.

Thanks & regards,
Raja. R

U have taken some amounts from my balance. So i talked one lady from ur customer care, she doesnt give response to me. Even when i m talking wit her c cut the phone. Sharply i talked wit her 4.02pm from my mobile number. My number [protected]. Just teach wit ur customer care officers how to talk wit customers. My complaints didnt solved so please make sure as well as soon.

Hi, this is subash. The problem is for my aunty who wants to change her aircel sim from postpaid to prepaid but the employee say they can't change - so kindly help us with this issue. This is poor service from aircel company as they deny to do service for costumer and least bothered about the issue. I hope atleast some kind of action will be taken against it.

My aircel number is [protected], i didnt activate any service. But they charge rupees rupee 5 for day charge for full songs download from my account without my concern. It really disturbing for me to see same thing which happened to me last month is again happening. I raised complaint at that time and airtel has refunded the balance back and i thought same will not happen but still it happened again. Can't aircel check their systems why they are activating any offers and deducting the charges without users consent. Giving people unnecessary headaches. Please refund me my balance and disable these useless service.

My aircel no is [protected]. My small niece took my phone and it shows that it was locked. I cannot open it anymore. So it asks the puk code. I need the puk code very urgent since i want to call my relatives. Please send me.
I need it now since i couldnt use my phone due to above problems.
Thank in advance i hope you will consider my request so that i will continue to be the aircel customer

My mobile no. Is [protected]. I have changed the network from aired to other network before 75 days. I have deposited for international roaming rs. 1500 but still it not refunded. I have informed customer representative 5 times and also i have visited the show room 3 times for refund my deposit amount after deduction my billed amount. But still i didn’t get any response there.