Aircel Complaints & Reviews

Iam having more than 13 post paid connection with you in the name of kolandai motors in the scheme of rs; 2000/- where there is no rental for 2 years. Since on of my connection bearing no [protected] paid the amount rs;2000/-on 21.07.2016 recpt no:2435. Bot you are charging rental in every month bill. Even though informed to your dealer poncel at namakkal (Where connection got from them). No use in that. There is no responce and even your dealer is not attending the phone. Since the connection is also disconneted every month and charging late fees. (Bill amount is only rental with tax) where it should not be charged in this scheme. So taken action regarding this or i will surnderall my connection and move to another company. If this complaint is not rectified i will take legal action on this mater. Which makes me huge trouble.

I tried sending the port sms to 1900 several times only to get the "not sent. Tap to try again" error message. This happened every time i tied, without exceptions.
Tired, i called aircel customer care only to learn that several other customers had similar issues. Hence they are accepting the same request over the phone (Good!).

The sla i was given was 24 hours.
After 24 hours, when i called to check status, i was told by another rep that although my request was taken, 'my mobile number was not highlighted. I've no clue whatever that means.

I wonder what the 1st rep meant by 'request has been taken' if he forgot such a critical step as highliting my number (If that's really the case). The 2nd rep noted my complain, gave me a complaint number and a fresh sla of 24 hours.

Dear aircel, if you think you can squeeze customers' balls (Or whatever applicable) by preventing a port-out, you've picked on the wrong customer. I don't give a flying # about changing numbers while changing nsps.

I'll wait for another 24 hours as was very politely requested of me. If i still don't get that stupid-# upc, you (Aircel) can go # yourselves. There are other nsps waiting for disgruntled customers like me.

Hi

I have never asked for activation of the plan ndmc170317pi2. Nor did i reply 'yes' for auto renewal, which my message history clearly shows. Yet the plan is being activated every day and the balance being reduced. Since i have not used any internet service under this plan nor i have asked for activation, i request aircel to
1. Refund the amount cut under this plan
2. Disable the plan asap

This is very disheartening that any plan can get activated on your mobile phone of its own accord and then keep on emptying your balance sheet

Dear concern,
Already i have visited your showroom in trichy-tamilnadu office enough (3) times for my service request migration form postpaid to prepaid mobile no : [protected],
All my visits you have replied to me it's impossible, after this i have sent mail to your appellate authority they had replied to me and they have specifically mentioned it's possible to migration form postpaid to prepaid mobile no : [protected] for your ref : appellate reference number is 1-[protected].

After this also i have visited your showroom in trichy-tamilnadu and shown your appellate reference number is 1-[protected] also, simply you have denied my request migration form postpaid to prepaid mobile no : [protected].
I'm ready to submit the following documents along with application form:
ø copy of address proof
ø copy of photo id proof
ø passport size photograph
And
I'm also ready to pay last month bill payment and current month full rent with tax. Still they have denied my request.

Kindly do the needful. And migrate my mobile no : [protected] form postpaid to prepaid

My aircel sim is not working! Dont k why! Pls help me recover has the is linked with many of my social networking accounts and friends!! The sim has been deactivated on it's own! This sim is very potent to me pls recover this as soon has possible.. The number [protected] hope it activates within days.. It is humble and sincere request to help me out.
Thank you consumer complaints.in

Hi Sir,

I want the complete call history details of my aircel prepaid no [protected]
Please mail the call details for the past two months to my email id: [protected]@gmail.com

Hii

I am the customer of aircel since last 3-4 years and shame to inform you.

I didn't activate the pack ndmc170317 p12 it got auto activated and as a result everyday 2 rs getting deducted from my account.

Resolve it or i will leave the sim forever.

Getting irritated by this pack who will waste 2rs everyday.

Kindly resolve the problem.

Pack - ndmc170317
Mob - [protected]

Subhash kumar

Unable to send SMS PORT to 1900 on aircel I Gopal Surve want to port my number but the msg is not being sent.iwent to there aircel store wherein they told me that that basic handset would be required and it can't be done through smartphone which seems absolutely absurd .
Kindly help me port my number at earliest.
Regards
Gopal Surve

I am abhishek, i called to customer care fot information about deduction of balance, he said that one service model weekly activated on your number but there is no confirmation with my side for this activation. I told to him to return my balance, he said he cannot return. I told him to tranfer call to his senior then he was speechless there is no reply from his side. Here what's my fault... This is not fair
So company should have to return my balance. For this i always faithful

Hi this no. [protected] is not able to call, neither recieve calls, there is more than 400 rs balance as per my knowledge. This no. Is provided for communication between bihar public service commission and candidate prasoon kumar, that is me, please intimate back with relevant explanation and begin my services back while roaming.

Regards,

Prasoon kumar
Email id : [protected]@gmail.com
Phone : [protected] [protected]

C. I. D. O.
Shrirampur division office
Pune region, maharashtra circle
Dept. Of post
Ministry of communications & it

Recharge amount of rs 300 was paid thr: bill payment facility of icici bank. The payment was acknowledged by aircel vide their sms on my mobile. Trying to make a call, the message of nil talk-time balance is conveyed to me.

Many times i found my phone balance automatically deducted against activation of any services and renewal
Of such services without my knowledge. Like (Your gaana khazana weekly at rs 30.0 is auto-renewed for 7 days. To unsubscribe sms stop to 155223. Click here http://gaanakhazana.com. get unlimited videos, games, bollywood dt, comedy club at www.pocketinternet.in) activation of and customer care representatives are not willing to refund my deducted balance.

Dear sir
My name is Mandhir Kumar my mobile no is [protected] is aircel telecom my balance dedication is 22 rupees is automatic service charge I am not sure not confirmation but my balance dedicated I am calling 198 but not refund my balance pls my balance is refund
Thanks
Mandhir Kumar
[protected]

Automatic activate service and cut money from account after contact they say like you have done something that why service active. I have face this problem too many time any get low balance. If ask about refund money then he/she say they can't do. Today i have been calling since morning they all are busy. What i do???

Sir, my aircel number is suddenly not working on today.this network is emergency call only. So this problem is today only. Pls fix the problem and what is the problem in the number. [protected]. My alternate mobile number is [protected]. [protected]@gmail.com my email. Pls send some messages. Pls help me sir, madam.aircel is the best network so I am using the aircel network. Pls don't loss this name sir.thank you.

Please let me know how to get the call details along with call conversation to present in Court for a case.I need that urgently.

This recording is needed because i have to present this as evidence in consumer court against my laptop company.Your help would be much appreciated.

Thanks.
Sushant

I have applied for UPC code from aircel many times. But the aircle company is not providing me the UPC code as i want to port my aircel number to vodafone. The reason for porting is that there is no aircel network at my work place even when I leave mumbai there are very few cities where aircel provides network. Otherwise vodafone or airtel supports the network. I request aircel to please give me the UPC code.
My number is [protected].

Dear sir,
Plz send my me complete call history missed calls, Received calls, Dialed numbers history up to today of my Aircel No.[protected] ( Aircel ) on my mail I.D at [protected]@gmail.com as soon as possible. I have some personal problem kindly send me the details of my call details it so help ful to me to resolve my all the problems kindly send as soon as possible.

I am using my current aircel number [protected] for 8 years two years my sim card was broken but i brought another aircel with same number. Recently i am getting spam calls from unknown numbers and calls from my contact numbers also my contact numbers are receiving calls from my number but i did not call anyone. Also they have not call me. This spam calls are so irritating when i attend i hear some drums sound

NDMC170317PI2 pack is being renewed automatically everyday and deducting Rs 2 from my balance. Do check it and kindly refund the deducted money as soon as possible. My number is [protected].
Email: [protected]@gmail.com
Do it as soon as possible otherwise I would be forced to change my phone carrier. And this renewal is being taking place for the last 5 days and I even tried to contact your customer care service. But they said that theres no pack available and were of no help.

This is the mssg they keep sending me:

Your NDMC170317PI2 pack has been renewed on your Aircel mobile.