| Address: Jaipur, Rajasthan, 302001 |
| Website: www.aircel.com |
I mistakenly activated 3g services on my mobile no. of aircel. I have not used the 3g data on a single day, as they sent me the message that 3g services are not activated in my area, and they deducts 3 Rs. every night from my balance.
When i called the customer support, they are misleading me by different excuses and wrong information. They says, that they have sent me the message but i haven't received any message from them.
There is no option to deactivate the plan, no body is there to help me, so i have decided to port my number to airtel.
Really, i recommends everyone not to use aircel services, it is so cheap.
Jun 5, 2017
Complaint marked as Resolved
Aircel customer support has been notified about the posted complaint.
Verified Support
May 02, 2017
Aircel Customer Care's response Dear pkumar17,
We are forwarding your concern to the team. Please allow us some time to get back to you.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Verified Support
May 05, 2017
Aircel Customer Care's response Dear pkumar17,
As per our records, we would like to inform you that PI 3 data pack has been already unsubscribed from your number. As we have checked deactivation request received on[protected] and same has been deactivated on[protected].
Thanks and Regards
Aircel Social Media Team
We are forwarding your concern to the team. Meanwhile, please share your alternate number.
Kindly feel free to write to us at [email protected] for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
We hope that our team got in touch with you and your concern has been resolved.
Please feel free to let us know in case of any further assistance.
Thanks and Regards
Aircel Social Media Team