Aircel Complaints & Reviews

Dear sir/madam

I have been using aircel mobile services for a long time. My name is mayukh jain
From meerut and my mobile no. Is [protected]. Recently, from the last few months i am facing sudden issues and unable to use my sim and couldn't understand how can i handle it. I really don't know what was happen. I kindly need this no. As it is used in all my bank documents, job applications and also in ptm (In which my big amount has been trapped). My all urgent transition has been stopped due to which a huge blunder has been created. Also i am unable to get my job notifications.
I visit to my nearby aircel office and request them to please sort out problem but clearly ignored and said that it can not be allotted to someone but it still registered in my identity.
As this company is so trusted and helpful and i hope you will rectify my issues as soon as possible.

Waiting for your quick response.

Mayukh jain
Email - id : [protected]@gmail.com

I'm using a Aircel mobile with number [protected] for the past 10 years. Until last month the bill has never been more than Rs. 1500/- per month. All payments have been done within the stipulated due date and never missed.

All of a sudden the service provider has stopped my our going service few days back and sent me a message stating I have utilized data more than my credit limit which is Rs. 5, 700/-. The current bill as they claim is Rs. 12, 000. This data is completely wrong as my utilization is very minimal. I always used to connect to I have tried reaching them by all means including mails to their grievance cell with no revert from them till date. Now even incoming is also disabled.

I was able to speak to one of their customer support executive last weekend, who informed me that the data usage which was charged higher were downloads in the range of some 7GB / 15GB data in few hours which is obviously not possible with Aircel 3G network. Moreover, the days where it was mentioned as high utilization, I was in home where the 3G network is very feeble. In home I always use my WIFI network to connect which is has more than 40 MBPS speed rather than struggling with not working 3G network.

Request you to investigate this case and relive me from this pain.

Sir,
Today also deducted my balance Rs2 for music box weekly.without my knowledge it is unnecessary trouble to me.please stop this service.

Please deactivate this service otherwise I will port to other network ...I am facing lots of problem for this service everyday deducted 2 rs in my account... Please help me

Sir,
Aircel announced 348 rupees pack o[censored]nlimited calls and 2gb data. So i recharged it. But i receive only 100mb data then i called aircel customer care that customer care exexcutive asked 2gb offer only for 4g handset not for the 3g handset. But they did not mention it in the offer message. I have proof for that. I have attached that msg here

Aircel offer!
1. Rc348=free local/std calls+2gb data;28d
2. Pi143=1gb data;28d
3. Rc26=loc [protected]@10p, other [protected]@30p;28d
4. Rc55=55tt
5. Pi227=4gb data;28d

Dear sir /madam,

I have lost my phone. It's number is [protected] - aircel.
Please deactivate it as soon as possible as i suspect it to be stolen. Since it has already been two days, the phone or sim might be in potent danger of being pirated.
I would be really grateful for the action.
If you require further details contact me by responding.

Thank you.

Yours sincerely,
Aircel customer.

I'm Rajender my phone number is [protected]. I am trying to send sms from this number but it doesn't go out from my outbox.. I've called to customer care many times and told them about this problem, , but the problem has not been solved yet after 4days, whenever I call them they ask me the same questions every time, . and every time they charge me 50paise, they have already charged me more than Rs5...
.
. now I don't think they will solve this problem of mine.. now I've started feeling that they are cheating.. they are making fool of me, they just want me not to use Aircel anymore..

Dear Customer Service Team,

Thank you for your Service and the same time you people disturbing and making money from aged people too much by sending unwanted messages and the person receiving messages don't know what to do and he is pressing ok. The money is keep on deducting from his balance. You guys don't know othe ways to make money. Several time I called customer service and informed several time.

Kindly stop sending messages to this number and he is suffered too much.

Mob.[protected]

Regards
Balakrishnan on behalf of Jacob.

Sir, i am holding a pre-paid aircel mobile no. [protected] in noida (Ncr circle). I did recharge of rs 99 (You give offer of 125 on recharge of 99 at that time) on 5th may 2017, after 1 hour i got the message of recharge successful, but when i checked the balance, there was no increment, from that time i'am trying to call customer care (198), but none of your customer care executive is free, i have tried lot of times. Please suggest me what to do now.

I have ported my aircel connection. I have paid excess amount for smooth porting. As per last bill, there is a balance of rs.561/- to be refunded. My number [protected]. Last bill number:[protected] dated 20/04/2017.
Name: j karthik bharathi
Address: 15/2, sri sai enclave, karpagam avenue, sembakkam, chennai 600073.
Also, i have updated my address lot times, but still my bill shows old address.

Some one has stolen my cell phone no. [protected] on 08.09.2017 at 09.45 am. At st. Mount railway station model no. Jtio gold samsung imei no. [protected]. Please track and block. As of now ie. 09.05.2017 upto 10.45 am. Thief is using my mobile no. [protected]. Please track and block., further i request you to send the cell no. Dialed in my cell. Till this time.

I give a place for tower installation into my area.
Village: Chhatai, post office: Chhatai, police station: Ranitala, district: Murshidabad, pin: 742302.
Ikbal-[protected]/[protected]@hotmail.cilom

My no. [protected] registration failed plz activate my no. I used this no. From 4-5 years... Plz activate my no... I m not used my sim for 10-12 days and today i checked my sim and it appears sim registration failed... No warning send by company for this topic and suddenly aircel failed my sim registration... This is not a good process... Up east sim... And any other information u can ca to my no. [protected]

[protected] on this I don't have outgoing facilities and incoming facilities please resolve this

I have received sms on 03 rd may that my recharge is succesful but till now i can't make any call as my account showing zero balance. When i contacted customer care executives they didn't give any proper explanation and one lady executive mis behaved. I want them to refund the money or allot my talktime. This is the 3rd time am facing this kind of problem.

I am from jonai, dist-dhemaji, assam, i have two brothers and there is a land dispute going on between us. After the death of my grandfather, the rent for the aircel tower which is established on one of my brother's land was stop since the land was still on my father name and and was to be cleared when the land dispute was over and the land was named on any of my brother or me
Bur, recently one of my brother has submitted a false/invalid affidavit which say that the land is on the name of my brother's mistress and thereby cleared all the rent. I queried the matter and when i contact the mauza office, i came to know that the land is still on the name of my father. They have submitted a false document and thereby cleared all the rent.
Therefore, i kindly request you to query about the matter and take necessary action or help me with the right authority to contact about the same.

In the Aircel number [protected], automatically Rs. 5/- deducted from balance for FUN BAZAR for continuously. Although, it was not subscribed. It was done by the Aircel itself. I have registered complaint on the aircel company also. But still no action has been initiated.

After complaining the balance is still deducting. Refund the balance.

Look after the matter seriously.

Thank you

Very bad service provider... Daily they deducted my 5rs as they had activated some service even i had stoped the service den too they deduct the amt regularly and after every 5days 50rs is deducted for the same service which i had complaint for stop..i have given complaint many time to customer support executive they say the receive is stop and will give you refund but they dont give the money back and if we ask the status of complaint next day thee said amt will not be refunded and while customer talking the customer support executive disconnect the call.. if we tell them to transfer the call to Senior person they dont transfer the call...

Vindo, Deepak, vikas, rajesh, ashish, these are executive misguide me as said service is stoped and money will get call and disconnect the call without giving proper solution in between the conversation... all false information is given to me.. Provide proper training to your employees they dont hai telephone etiquette and manner how to talk with customer..

Do aircel give training to end call quickly without giving solution... I was using aircel from more then 12yrs... You are loosing your customer ... you guys are proving us to shift to other network ...
they put the call on rejection i[censored] are irritated... dey dont want to speak with irritated customer ...
Request you to give training how to give correct resolution to irritated rather disconnecting the call... even TL need trainning...

Worst Service ... Please close your network... you guys provide Horrible Service...

I'm trying to recharge for Rs 15 that is aircel to aircel free for one day but it's showing "Something happened and we couldn't complete this action" This is the 4th time I'm facing this problem. What to do now? This is my problem. How can I write a story on it? The shorter the problem the shorter the problem. The scratch card isn't working. What will I do now?

I'm unable to send port message to 1900 even though i have a balance of 3rs. I have been trying since two days, also i have tried changing the handset and sending the message just to ensure there is no problem with my handset particularly but it still doesn't work. I think port services have been blocked. Kindly look into it asap!
Details :
Number :[protected]