Aircel Complaints & Reviews

Address: 641607

Website: Aircel website

I cannot subscribe any vas service .but you send the message to subscribe something and reduce amount more than 50rs.it is not first time. I disappointed your service .I try to change my network from aircel to other if you overcome this kind of problem .

Jun 27, 2017

Complaint marked as Resolved

Verified Support

May 23, 2017

Aircel Customer Care's response Dear Customer (Gayathrisenthil),

We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

Date & Time of deduction:
Amount deducted:
Any message received upon deduction (screenshot):

Warm Regards,
Aircel Social Media Team

Verified Support

May 24, 2017

Aircel Customer Care's response Dear Customer (Gayathrisenthil),

We hope that our team got in touch with you and your concern has been resolved. Please feel free to let us know in case of any further assistance.

Warm Regards,
Aircel Social Media Team

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Address: Samastipur, Bihar, 848101

Plese sir. My Aircel no was debut 50 rs charge. Maine koi service nhi le h.or 50 rs charge kat leya Gaya. Aircel customer care mere koi v sawal ka answer nhi deta h . Or call v disconnect kar deya jata so my 50 rs refund Keya jaye.

Jul 7, 2017

Complaint marked as Resolved

May 16, 2017

Updated by sayeed monu My Aircel no 50 rs debut plese refund my 50 rs.

Verified Support

May 23, 2017

Aircel Customer Care's response Dear Customer (sayeed monu),

We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

Date & Time of deduction:
Any message received upon deduction (screenshot):

Warm Regards,
Aircel Social Media Team

Verified Support

May 24, 2017

Aircel Customer Care's response Dear Customer (sayeed monu),

We would like to inform that Rs.50 for(Vas CRBT)is already been credited to your account and service has been deactivated from your number.

Warm Regards,
Aircel Social Media Team

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Address: Tirupur, Tamil Nadu, 641605

[protected]
This number
Transfer
To
Other
Person
Without
My
Request
Something wrong
Pls save my number
Contact [protected]

+1 photos

Jun 17, 2017

Complaint marked as Resolved

Verified Support

May 17, 2017

Aircel Customer Care's response Dear Customer (Senthilkumarramathal),

We regret the inconvenience caused. Kindly share the following details to assist you better:

20 Digits SIM no.:
Registered name of the connection:

Thanks and Regards,
Aircel Social Media Team

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Address: 741255

Dear, sir & madam
My name is Gopal Basak, my aircel mobile no:- [protected] that's West Bengal Docomo to aircel poart sim, that also don't work my sim outgoing call, so I will call any more 198 customer but call is disconnecte. So please emeditely action this natter, I will hone your answer...

Jun 27, 2017

Complaint marked as Resolved

Verified Support

May 23, 2017

Aircel Customer Care's response Hi Gopal Basak,

We are forwarding your concern to the team. Meanwhile, kindly share the following details in order to look into your issue:

Signal Bars:
Current Balance:
Alternate number:
All numbers or specific Number (Number not able to call / sample numbers if on all numbers):
Specific location/everywhere (address required for specific location):
Duration since facing issue:
Are you able to call the sample number from different number:
Did you tried using a different handset (Y/N)? if Yes, is the issue still faced?:

Warm Regards,
Aircel Social Media Team

Verified Support

May 24, 2017

Aircel Customer Care's response Hi Gopal Basak,

We would like to inform you that as per our record no barring has found on your number. Further, you also did a lot of outgoing call on 23rd May 2017 as per system check. Hence, no issue found at our end.

Warm Regards,
Aircel Social Media Team

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Address: Chennai, Tamil Nadu, 109

Website: www.aircel.com

Am robbed by aircel this month several times without any reason solidly. And refund is denied. Now my number is blocked in customer care as I can't even reach to the agent for the past 2 days. I have lost more than 100 rupees within one week. Don't you have value for my money ?. It's really frustrating

Jun 27, 2017

Complaint marked as Resolved

Verified Support

May 23, 2017

Aircel Customer Care's response Hi Arjun Karunakaran,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Total Amount Deducted:
Date & Time of deduction:
Any message received upon deduction:

Warm Regards,
Aircel Social Media Team

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Address: Chennai, Tamil Nadu

Website: aircel.com

Hello I am Amit Mahendru. I uses to have AirCel number [protected] when i was in chennai. I have shifted to a new city in February and hence i cleared my amount of January and sent a mail for disconnection of my number. Still since last 2 months i have been receiving calls to oay the amount for month of March and April even though i have not used that number since January. I have told the customer care many times that i have disconnected the number but still no measures were taken. I have the receipts and mail proofs as well. Please provide assistance as soon as possible.

Jun 19, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

May 16, 2017

Aircel Customer Care's response Hi Amitmahendru,

We have forwarded your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

May 17, 2017

Aircel Customer Care's response Dear Amitmahendru,

We would like to inform you that we have checked your concern and found there is a disconnection request given on 29/3/2017. Also, we have checked the last 4 invoices of 5/2/2017, 5/3/2017, 5/4/2017 & 5/5/2017. There are usages in the two invoices of 5/2/2017 & 5/3/2017, hence you need to clear the bill amount of Rs.363/- pending against the two invoices. There are no usages in the next two invoices which can be nullified once the pending outstanding of Rs.363/- is cleared from your end.

Warm Regards,
Aircel Social Media Team

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Address: Kolkata, West Bengal, 700016

This is jagannath majumder my mobile number is [protected]. This no use by my wife for the last 3 month. All is going well but last month one unknown mobile no is continuously disturbing her so i requested you you to provide me the details from where i can get last 3 month call & sms details...

Jun 23, 2017

Complaint marked as Resolved

Verified Support

May 23, 2017

Aircel Customer Care's response Dear Majumder Jagannath,

We request you to visit the nearest Aircel store along with valid documents of ID Proof and Address Proof to assist you in this regard.

Thanks and Regards,
Aircel Social Media Team

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Address: 110001

Auto deducting 2 rs daily i did not activated any service. I have not used your mobile data please refund my amount or disconnect this number permanently, i don't want to continue with this fraud company. I'm trying to connect your customer care but all lines are busy.

Request you please deactivate this service asap and return my money back.

Activated service: ndmc170317pi2
My number: [protected]

Jun 16, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

May 15, 2017

Aircel Customer Care's response Dear Customer (nahar000111),

We are forwarding your concern to our team. Meanwhile, please share the following details to confirm your identity:

Alternate no.:
Last recharge amount (in Rs):
Date of Birth:
Complete Address with PIN code:

Thanks and Regards,
Aircel Social Media Team

Verified Support

May 16, 2017

Aircel Customer Care's response Dear Customer(nahar000111),

We would like to inform you that, as we have checked and found you have been charged Rs 2/- for the auto renewal data pack on a daily activation basis. The same has been deactivated from our end. Hence, charges found correct and no waiver Is applicable.

Warm Regards,
Aircel Social Media Team

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Address: Mumbai City, Maharashtra, 400093

I cant able send port sms to company for porting my number..its says sms deliver failed.. in last 30 days, i contacted customer care for several times.. but no resposce from them.. sometimes they hold up my call on wait, some time disconnects, sometime says server down etc..
Kindly help my contact number is [protected]

+1 photos

Jun 23, 2017

Complaint marked as Resolved

Verified Support

May 16, 2017

Aircel Customer Care's response Dear Sudhakar Nalli,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

May 17, 2017

Aircel Customer Care's response Dear Sudhakar Nalli,

We would like to inform you that as we have checked you have received the UPC successfully on 15th May which is DM833719 valid till 31st May'2017.

Warm Regards,
Aircel Social Media Team

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Address: 732206

Website: tnbiswas.tk

[protected]
want a details and address of the above aircel number. please mail me fast.
thank you.

Jun 23, 2017

Complaint marked as Resolved

Verified Support

May 16, 2017

Aircel Customer Care's response Dear MD TAUFIK NAWAZ BISWAS,

We request you to visit the nearest Aircel store along with valid ID Proof and Address Proof to assist you in this regard.

Thanks and Regards,
Aircel Social Media Team

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R

Raghav Pratap Singh

from Jammu, Jammu and Kashmir

May 15, 2017

NDMC170317PI2 pack was auto activated on my number ([protected]).It automatically renewed with Rs. 2 daily.It is really an headache with such type of services activated many times on the same number.

Reply

Aircel Customer Care's response, May 16, 2017

Verified Support

Dear Raghav Pratap Singh,

We suggest you dial *121*0200# to deactivate the mentioned service (NDMC170317PI2) on your number.

Warm Regards,
Aircel Social Media Team

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Address: Gautam Buddh Nagar, Uttar Pradesh, 203207

Very poor response from aircel. Your complaint assistance 198 is not working. You are charging intentionally for the pack "ndmc170317sms2". Ultimately it will reduce your credibility.
Without making the conversation long, i request you to kindly deactivate the above pack and stop making fool your customers.
I am quite surprised about the services you are providing to your customers. It is very disgusting to have services from your company. Also, i will make sure my friends about the incident which has been taken place with me. It is quite horrible experience with you aircel guys!

Jun 25, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

May 17, 2017

Aircel Customer Care's response Dear Customer(jai059),

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Date & Time of deduction:
Screenshot of the message received upon deduction:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

May 25, 2017

Aircel Customer Care's response Dear Customer(jai059),

We hope your issue has been resolved. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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Address: Allahabad, Uttar Pradesh, 211011

Website: aircelcomplain.org.in

Mob no [protected], 15 rupees deducted on 12 may 2017 for miss call alert i never give permission for same, bal deduction in aircel again and again, kindly refund 15 rupees as soon as possible

Jun 22, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

May 14, 2017

Updated by rafiq abbas 15 rupees deducted frm my mob which is wrong kindly refund my bal S soon as possible

May 14, 2017

Updated by rafiq abbas Without my permission 15 rupees deducted for miss call alert frm r my mob [protected], kindly refund my balance, otherwise I move to other company

May 14, 2017

Updated by rafiq abbas Kindly refund my bal as soon as possible

May 15, 2017

Updated by rafiq abbas Kindly refund my 15 rupees which is deducted on 12 may 2017 frm my mob no [protected], this bal deducted without my permission

Verified Support

May 16, 2017

Aircel Customer Care's response Hi Rafiq abbas,

We have forwarded your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

May 17, 2017

Aircel Customer Care's response Hi Rafiq abbas,

We would like to inform you that the amount charged for MCA has already been refunded to your account and the same has been deactivated.

Warm Regards,
Aircel Social Media Team

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Address: Kolkata, West Bengal

Dear aircel. Mobile no :- [protected] i bought the sim from my hometown kolkata. I have been using the sim since 2012. Now due to inactivity for last few months as i was in other city the incoming call facility has been stopped and also no sms are incoming and there is no signal. The sim is deactivated.
Moreover the main problem that i'm facing is that i have used this numbers for all type of verifications like social media account, bank accounts etc. Now i need my number to login into mail and social accounts.
Please consider my request on a priority basis and reactivate my no. Thanks and regards,

Jun 17, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

May 15, 2017

Aircel Customer Care's response Dear Customer (isinghamit),

In reference to your query, we would like to update you that we have checked your account details and found that your number has been suspended under ZMU policy as per TRAI guidelines. Further, we regret to inform you that the number has been allotted to another customer, hence, we cannot assist you in this regard.

Thanks and Regards,
Aircel Social Media Team

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Address: 400003

Aircel — UPC code/MNP

My number is [protected]

I am trying to do generate upc code for MNP from last 3 days it is not generating and no one is helping for the same. I called 3-4 times to customer care said system issue... TRAI issue. Trying to send msg on 1900 from my no. Showing failed. Also could not able to find aircel gallery in my area. Please do the needful.

Jun 15, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

May 15, 2017

Aircel Customer Care's response Hi Shabbir kantawala,

We would like to inform you that your port out request has been accepted and the UPC code is DM831899 which is valid till 30/5/2017.

Warm Regards,
Aircel Social Media Team

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Address: 788724

Am recharge 225online recharge. The amount deducted from my account but recharge not successful. Transaction no asr[protected]. Mobile msg shows transaction was failed. My mobile no [protected]..

Jun 23, 2017

Complaint marked as Resolved

Verified Support

May 20, 2017

Aircel Customer Care's response Dear Customer (Razak4033),

We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

Recharge Date:
Name of the website:

Warm Regards,
Aircel Social Media Team

Verified Support

May 20, 2017

Aircel Customer Care's response Dear Customer (Razak4033),

We would like to inform you that as per our record you have recharged with Rs.225.00 done on 13th May’17 against your Aircel mobile number [protected] found unsuccessful. Further, sometimes the transaction gets completed within 48 hours, however, if the recharge does not get successful within 48hrs, the amount gets credited back to your bank account within five working days.
We request you to kindly contact with the bank from which the recharge was done for reversal of the debited amount if the same is not credited back to your account within five working days.
Moreover, it was found that you are using a non-Aircel site to recharge your number.Hence, we request you to kindly use our official website www.aircel.com for further online recharges to avoid any inconvenience.

Warm Regards,
Aircel Social Media Team

Warm Regards,
Aircel Social Media Team

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Address: Madurai, Tamil Nadu, 625018

Website: www.aircel.com

Thisis Joseph.Am using aicel postpaid connection from 14th febraury.. now i want to change it to prepaid due isd and some issues. so kindly help me how to change my postpaid to prepaid connection. My aircel numer - [protected]

Jun 23, 2017

Complaint marked as Resolved

Verified Support

May 17, 2017

Aircel Customer Care's response Hi Joseph Vijay,

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)

Warm Regards,
Aircel Social Media Team

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Address: Aurangabad, Maharashtra, 431001

Website: no

Dear sir,
I need sms history of my mobile number ([protected]- aircel) for the period of march to may 2017. Plz sir it is very very necessary for me. So i request you to help me on this issue. Pl send the details of my numbers sms history on my email address "[protected]@gmail.com"

Than i will paid you your charges plz help me... My alternative no [protected]

Regards
Krishna dangode

+1 photos

Jun 20, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

May 11, 2017

Aircel Customer Care's response Dear Krishna Dangode Patil,

We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

POI (Proof of identity)
POA (Proof of address)

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

May 18, 2017

Updated by Krishna Dangode Patil I want aircel STORE address in Aurangabad ...i searched everywhere but i was not success so plz any STORE number and address send me

Verified Support

May 19, 2017

Aircel Customer Care's response Dear PANKAJ BHATTACHARJEE,

We would like to inform you that as per our concerned team, currently you are not latched to any network hence, we are unable to contact you. We request you to kindly share an alternate number if any so that we can get in touch with you.

Thanks and Regards,
Aircel Social Media Team

Verified Support

May 19, 2017

Aircel Customer Care's response Dear Krishna Dangode Patil,

We request you to follow the link provided below to locate the nearest Aircel store:

http://www.aircel.com/AircelWar/appmanager/aircel/maharashtra?_nfpb=true&_pageLabel=P4001093261265010211073

Thanks and Regards,
Aircel Social Media Team

View replies

P

PANKAJ BHATTACHARJEE

May 12, 2017

Dear Sir/Ma'am,

I am using Aircel sim since 2 years, now i am in U.A.E. Since 1 months i am not getting messages from my friends & OTP from Banks in India, this is my no. [protected]. Pls resolve this issue asap.

Thanks and Regards
Pankaj

Reply

Aircel Customer Care's response, May 13, 2017

Verified Support

Dear PANKAJ BHATTACHARJEE,

We are forwarding your issue to our team. Kindly allow us some time to get back to you.

Thanks and Regards,
Aircel Social Media Team

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Address: 600010

Website: www.aircel.com

I have given my numbers [protected] and +[protected] for deactivation and cleared all the bills and submitted the letter for deactivation but still i am getting the bills. When i called them they said it's in the safe custody and the bill is getting generated. When i asked them to deactivate why did they have to put it in safe custody. Kindly please deactivate these numbers

Pricilla

Jun 11, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

May 11, 2017

Aircel Customer Care's response Dear Prisy,

We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

Date when applied for disconnection:
Store's address where you applied for disconnection:
Any services request number given to you for this request:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

May 11, 2017

Aircel Customer Care's response Dear Customer (prisy),

We hope that our team got in touch with you and shared all the requisite information.

Warm Regards,
Aircel Social Media Team

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Address: Bangalore, Karnataka, 560045

Website: aircel

Dear All,

my aircel mobile no. [protected], I had data plan on my mobile active which I had taken. on
[protected] for 21 days which wil expired on[protected]. but I m unable to use internet on my mobile from ur aircel network..

please check & revert back.

Dear Customer, your data pack rechrge for 148 is successful. Enjoy 1 GB data valid for 21 days.

thanking you

Maheeram

Jun 17, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

May 11, 2017

Aircel Customer Care's response Dear Zahir Darvesh,

We regret the inconvenience caused. Kindly share the following details so that our team can look into your issue:

Signal Bars:
Alternate No.:
Complete Address with PIN Code (Including nearest landmark where issue is witnessed):
Duration of issue (problem since when):
Issue with a specific website or all website:
Browser being used (Default phone browser or Chrome/Dolphin etc.):
Are you using GPRS on Handset or System:
E/G/H Signal available on the handset – yes or no:

Thanks and Regards,
Aircel Social Media Team

Verified Support

May 15, 2017

Aircel Customer Care's response Dear Zahir Darvesh,

We would like to inform you that our team tried contacting you but the no. was not reachable. We request you to share the following details to proceed further:

Signal Bars:
Alternate No.:
Complete Address with PIN Code (Including nearest landmark where issue is witnessed):
Duration of issue (problem since when):
Issue with a specific website or all website:
Browser being used (Default phone browser or Chrome/Dolphin etc.):
Are you using GPRS on Handset or System:
E/G/H Signal available on the handset – yes or no:

Thanks and Regards,
Aircel Social Media Team

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Address: Agra, Uttar Pradesh

Website: [email protected]

[protected]

Jun 23, 2017

Complaint marked as Resolved

May 10, 2017

Updated by aakk my sim is blocked

Verified Support

May 17, 2017

Aircel Customer Care's response Dear Customer (Aakk),

Please let us know the favor/assistance that you need from our end and also share the following details to proceed further:

20 digits SIM number:
Registered name for this connection:

Warm Regards,
Aircel Social Media Team

Aircel Complaints & Reviews

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Aircel reviews & complaints page 148

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My Aircel no debut 50 rs charge

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9842676994 number is transfer to other person without my request

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Don't work outgoing calls

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Cutting my balance without any solid reasons

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Unnecessary calls and Legal notice even when i have disconnected the number

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Last 3 month call & sms details

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Deactivate NDMC 170317 PI2

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Port sms delivery failed

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9563322422

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Deactivate ndmc 170317sms2

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Wrong bal deduction from 9807282077

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Aircel deactivation of aircel sim

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Upc code

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Request to recharge

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How to change Postpaid to Prepaid

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I need three months sms history

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Deactivation for Aircel numbers

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Complaint against aircel internet

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My sim is block

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