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Updated: Nov 8, 2024
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D
D S Narwekar
from Mumbai, Maharashtra
May 5, 2015
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Cancellation of my postpaid simcard of mobile no. 9007004307

Address: Mumbai City, Maharashtra

I am using postpaid simcard of mobile no. [protected] since 2010 while I was in Kolkata. Since I have transferred to Mumbai, I request your kind authority to cancel my this mobile no. [protected]. Kindly let me know the detail procedure to cancel this number. You may give these details on my new mobile no. [protected] and or on my e-mail address which is registered with you. My e-mail address is [protected]@rbi.org.in Please do the needful...
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Praveen Chakravarthi P
from Bengaluru, Karnataka
May 5, 2015
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Reactivation of SIM takes ages

Address: Bangalore, Karnataka

My number is [protected], and I lost my SIM yesterday and i was able to get Duplicate SIM from Airtel Store in Mahadevpura Phoenix Mall, Bangalore, the executives have promised to re-activate it in 2 hours, but till now its not activated. Quite very disappointing, and the call centre people are simply duffers, I need to explain this story so many times in one night, called some 20 times and they seem to be clueless every time, Don't know how...
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durai7
from Pune, Maharashtra
May 5, 2015
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Forciful subscription for IPL score update

Address: Kanchipuram, Tamil Nadu

Dear Sir, I did not subscribe to IPL cricket score updates in Airtel mobile phone. But they are automatically deducing money (5 rupees per day) from my phone and sending IPL updates which I dont need. My phone number [protected]. Kindly take necessary action....
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S
Shoba Lepakshaiah
May 4, 2015
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pending payment from Airtel since 2014

Address: Bangalore, Karnataka

Hi, Disconnected my Airtel postpaid connection in Jun 2013. I need to get a reimbursement of since then. Lots of mails, calls and Service request numbers since july 2014 but Airtel has not payed the money yet and now it is may 2015- almost a year. When I got no response form customer care contacted the Nodal officer but hey were also of no help. The Nodal officers copied a line stating" team is working on the issue and will be resolved...
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Sourav Chandra
from Chittur, Kerala
May 4, 2015
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Airtel - Deduction of 186 Rs towards data charges without sending any Alert message

Address: Bankura, West Bengal

Dear Sir, I am a Airtel user for 6 years. My Airtel no is [protected]. I had recharged with 1GB 3G net for internet. At that time my total talktime was 186 Rs. On 4th May (Monday) while surfing net my Internet limit was exhausted and an amount of 186 Rs was debited from my account without any information. I did not received any information that my data pack was exhausted. It is not possible to check our balance data limit after every usage....
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rajgreen1987
from Chennai, Tamil Nadu
May 4, 2015
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Regarding sms cost not reduced as per TRAI rule

Address: Chennai, Tamil Nadu

Dear sir, The Telecom Regulatory Authority of India (TRAI) has reduced ceiling tariffs for national roaming service from May 1 and directed telecom companies to offer special roaming tariff plan from the same date. According to the reduced tariff outgoing local voice call on roaming will cost Re 0.80/minute while incoming local call charges on roaming will be Re 0.45/minute. Outgoing local SMS on national roaming will now cost 25 paise...
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Shoba Lepakshaiah
May 4, 2015
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Airtel did not reimburse my money since 2014

Address: Bangalore, Karnataka

Hi, After 10 years got my Airtel number disconnected in June 2014 . They owe me 960/- reimbursement since then. Now it is may 2015 I have contacted the customer care several times since JUly 2014. Mailed the customer care and the Nodal officers since then. I have been given one service request number then another and then another but no resolution. So everytime the customer care or the management they give me excuses and a new service request...
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Brajbhushan Singh
from Pune, Maharashtra
May 4, 2015
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Deduction of 650 Rs towards data charges--Airtel Mobile no-9987695020

Address: Mumbai City, Maharashtra

Dear all, Before leaving for Mathura on 27 april2015 I have done a recharge of 91 Rs for internet. At that time total talktime in mobile no-[protected] was more than 800 Rs. On Friday 1st May while surfing net my internet limit was exhausted and an amount of 650 Rs was debited from my account without any information. I did not received any information that my data pack was exhausted. I was not informed that my data plan's limit...
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Y
yprsmile
May 4, 2015
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not providing benifits of call rate cutter

Address: Chennai, Tamil Nadu

Sir/Madam I recharge mob([protected]) for call rate cutter and the same was successfully recharged. But i didnt get any benifit from that‚ as i have been charged with old rate.When i approached customer care executive for the same‚ i was told that because of some technical issues the plan was not activated . Further they registered a complaint against the issue(ref No. CBNRV[protected]).when i asked for deducted amount to forefeit ‚...
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G
G Khetan
May 4, 2015
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DELAY IN Boardband Connection

Address: Kolkata, West Bengal

I approach to Airtel for new Broadband connection. One of company's representative Mr. Rony Das (Mob - [protected]) came at my office as on 28.04.2015. I agree for one of the plan of Rs. 1, 299/- PM and i issued a cheque of Rs. 7, 298/- against receipt no. KLPA813544. He told me that connection will be installed on 29.04.2015. On 29.04.2015 one person came and he checked my office and after that he told that he will come latter. But till date...
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A
amitlucky
from Bengaluru, Karnataka
May 4, 2015
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regarding wrong information b y customer care executive

Address: Ajmer, Rajasthan

This is regarding the wrong information given by the supervisor of call center for roaming recharge of Rs.196 instead of Rs.194 on 4th may 2015 at 4.22 pm. 196 is recharge for 3g net and not for roaming free this is totally wrong information which is provided by the customer care . if you have the recording saved you can have the reference e of the recorded call for the same.Mr.Sachin was the supervisor whom I have spoken. and he has given...
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R
ramachandra1973
from Mumbai, Maharashtra
May 4, 2015
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Prepaid amount deducted and become zero

Address: Bangalore, Karnataka

I am using Airtel prepaid connection. For the same, activated Internet 1GB pack. While using the Internet, my data was existed and got message. Immediately turned off Internet connection within seconds. But total prepaid balance amount was become ZERO within seconds. This not acceptable to me and i want my prepaid deducted amount to be reinstalled in my account. As a reputed company, this type of practice not good. Expecting immediate...
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A
AgarwalPiyush
from Delhi, Delhi
May 4, 2015
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Wrong recharge number

Address: Allahabad, Uttar Pradesh

Dear Sir/Madam, I did a wrong recharge of Rs 200 on 4th May 2015. Below are the details: Paytm order no:[protected] Mon May 04 2015 3:01 PM Recharge of Airtel Mobile [protected] (Number doesn't exists) Payment method: NetBanking Central Bank of India NB Transaction No CCACE1BBF398 Correct number : [protected] I will be very grateful to you if you refund my amount. Regards, Piyush Agarwal piyushagarwal.[protected]@gmail.com...
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S
Shi_agg
from Delhi, Delhi
May 4, 2015
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Falsely Added charges of Rs 550 to the bill and made the consumer fool by its sales staff

Address: New Delhi, Delhi

This is in regard to the bill generated on April 20, 15 for mobile number [protected], address - 48, Bharati colony, Preet Vihar, Delhi - 92. There are some severe discrepencies in the bill amount. In the past six months bill where the amount was always in the bracket of Rs 800-850, even when I made international calls from this number. This is the first time the bill amount has gone almost doubled with Rs 1805. I made a plan change...
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I
it.helpdesk
from Gurgaon, Haryana
May 4, 2015
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NO RELATIONSHIP ACCOUNT MANAGER FROM AIRTEL TO SUPPORT THE CORPORATE CONNECTION (VERY POOR SERVICE)

Address: Gurgaon, Haryana

Dear Sir, My name Santosh Kumar Singh and I am using corporate connection of Airtel. We have more than 120 (One hundred twenty) connection of airtel for my organisation use. Problem : No relationship account manager from Airtel from last three month. When, I need to complaint for any service or required any kind for support related Airtel connection service, I am gettion problem like: If I required any new SIM I am not able to...
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Ronak Gala
from Vasai-Virar, Maharashtra
May 4, 2015
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Wrongful deduction of Rs 50 from the Prepaid Account Balance

Address: Mumbai City, Maharashtra

Dear Sir, Reference Mobile No- [protected]( Sushila Gala) This is to complaint you that i have been deducted the balance of Rs 50 from the account Balance Which i got to know when i read the message showing the real sports game 2012 details something of that stuff. Further I want to bring to your Knowledge that the Number is used by my mother and she has just work of attending the call and requesting call thats it nothing she does...
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Devan T
May 4, 2015
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Worse experience from customer care

Address: Malappuram, Kerala

I am using the Airtel sim in Kerala circle only for internet and also I have auto debit feature where every month 149 INR will be deducted for 1 GB 2G data. On May 3rd my 12.00 my data was expiring, so to make sure I have continous internet I have recharged for 110 RS and my balance was 181 RS maintaning sufficient balance to debit for internet pack. Next day morning when I woke up (slept with data ON) the balace was 118 RS and internet was...
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H
hcbodh
from Ambala, Haryana
May 4, 2015
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Non deactivation of unwanted service from mob.number 98166 61337.

The Airtel is not deactivating the Imlee WAP weekly service from my mobile number [protected] despite my repeated request. All my SMS to stop this service is reported SMS not sent, thus waisting my precious time to send the message time and again but in vain. So kindly get this service deactivated from my mobile number [protected] and oblige. Thanking you. Yours Sincerely, Hem Chand Bodh Kullu H.P. dated 04.05.2015....
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krish58
from Coondapoor, Karnataka
May 4, 2015
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my sim lost

Sir my phone is lost I want to block my sim card immediately, Kindly help me out for blocking my sim. The details are submitted below :- Name of Sim holder:- M. krishna Kumari Mobile Number:- [protected] Kidly do for further proceeding's for blocking Sim Thanks & Regards...
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sqs94712
from Mumbai, Maharashtra
May 4, 2015
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Non refund for security deposit

Address: Gurgaon, Haryana

I've surrendered my land line cum broadband on Dec 24th 2014 and since then I'm following up with Airtel to refund my security deposit of Rs 3000/-. While the policy states refund within 45 days, its' been approx five months now ... I have written numerous mails and called up customer care numbers hundreds of times but in vain. Every time each executive has a new excuse or just lies about sending me a cheque. I've also mailed my bank...
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