Submit a Complaint
Claimed

Airtel Complaints & Reviews

www.airtel.in
2.1
Updated: Nov 8, 2024
Complaints 54545
Resolved
21961
Unresolved
32584
Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Airtel

Recently resolved complaints

View all complaints

Most useful reviews

Featured stories

Airtel reviews & complaints page 1802

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sonakshi chaudhary
from Haldwani, Uttarakhand
Apr 15, 2015
Report
Copy

balance deduction and no help from customer care department

Address: New Delhi, Delhi

I have been using airtel [protected] and many a times a have faced this problem of sudden balance deduction . When asked, every time I am fooled around of internet being used on my phone(samsung hero) . It has happened recently twice in four days, 70 rupees have gone this way. 37rs and 33 rs... I wish my money to be refunded, else m opting for portability. I am highly disappointed this time with airtel. Dates : 12th and 15th april, 2015...
Helpful
Found this helpful?
1 Comment
Report
Copy
T
Timanshu Virmani
from Jaipur, Rajasthan
Apr 15, 2015
Report
Copy

fraud of deducting balance

Address: New Delhi, Delhi

One day suddenly I got a message Skillderby service has been activated on your no. When i complained about this deduction, airtel customer says u clicked on ad in any site that activated this service. It is not possible and illogical too that clicking on an ad on any site will deduct balance from my airtel prepaid account because I was using mobile internet. The second customer care executive said same thing exactly same.. These cc executives...
Helpful
Found this helpful?
2 Comments
Report
Copy
A
ankush.sharma
from Delhi, Delhi
Apr 15, 2015
Report
Copy

Not getting resolution for registered complaints

Address: New Delhi, Delhi

Hi Team, I am Ankush Sharma, My numbers are [protected], [protected], [protected], [protected], [protected], [protected]. I am facing a problem, wherein whenever I make or receive a call at residential area; I & the other party get a weird background noise & then we both couldn't hear each other, then we have to disconnect the call & try calling again. I am facing this problem from 25th Mar 2015 on all the above mentioned numbers....
Helpful
Found this helpful?
1 Comment
Report
Copy
R
rohan11
from Dehra Dun, Uttarakhand
Apr 15, 2015
Report
Copy

Problem in incoming calls

Address: Dehradun, Uttarakhand

Sir/Mam This is to state that I ported my two numbers ie from idea to airtel [protected] [protected] The numbers got port yesterday i.e 14/04/15 from yesterday I am facing a problem on both number that whenever someone calls on these above number somtimes it rings but most of times computer says please check the number you have called dial kiya gaya number sahi nahi hai. I even called 4 times on your complain helpline 198 but got no response...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Praphul HPS
from Tasgaon, Maharashtra
Apr 15, 2015
Report
Copy

excess charging of money

Address: Visakhapatnam, Andhra Pradesh

I have taken a card of value rupee 1 /- which gives 10 local/national sms with validity for 1 day. It is given on the card that process fee is 0.89/- and service tax is 0.11 rupees. I have been charged an excess amount of rupees 2.60 after dialing the pin *120*<16 digit pin>#. The given process which says to dial *121*3*<16 digit pin># is also not working.It always gives an error code 11. Why was excess amount charged...
Helpful
Found this helpful?
1 Comment
Report
Copy
K
kavyapatil
from Bengaluru, Karnataka
Apr 15, 2015
Report
Copy

Activation of New Sim Card

Address: Bangalore, Karnataka

[|BAL|Ref14191808|] ACTIVATION OF [protected] (SIM NO -[protected]) It has been more than 15days that i have been trying to sort this out. Kindly look into this and let me know. The number has to get activated. As per the recent development i understand Order ID is pending from Airtel. Let me know when can this be sorted out. This kind of service is not expected from airtel being the no.1 in customer service....
Helpful
Found this helpful?
2 Comments
Report
Copy
R
rajeev kapoor7
from Delhi, Delhi
Apr 15, 2015
Report
Copy

non activation for long

Address: New Delhi, Delhi

I took dongle from airtel salesperson on 11th apr but till date ie 16th apr it is yet to be activated. salesman has given very poor response. He does not attend to any calls. Whenever I contact airtel toll free number they respond by saying that I have to give the mobile number. But unfortunately salesperson has inspite of repeated request failed to give me the number. he was suppose to install for first time which again he failed to...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
Raja Pitch
from Ernakulam, Kerala
Apr 15, 2015
Report
Copy

Sim name change

Address: Bangalore, Karnataka

Dear sir, I have been using the airtel sim post paid [protected] since 1994 this number is alfa trading Co and this 2015 change prepaid sim name of EHSAASHARIEEF. He was dead in last year . this sim used me. I am bought a redmi 4G note. This sim convert to 4G in my name. So please change the sim name. Thank you By R. Pitchiah Gmail:[protected]@gmail.com...
Helpful
Found this helpful?
2 Comments
Report
Copy
K
Kalpeshvb
from Mumbai, Maharashtra
Apr 15, 2015
Report
Copy

2G Data

Address: Vadodara, Gujarat

Hi, M : [protected] I received “push msg” “ Rs. 78=1GM for 10 days on the spot & 800MB after 1 Hour” then I have recharges my Mobile No. [protected], but not receive 800 MB after 1 hour, After calling on [protected], they told me there is no any scheme in your mobile, so pls check & give me rest of 800MB 2G data If, you are unable to provide me data I will move to other company (via. Mobile Portability)...
Helpful
Found this helpful?
2 Comments
Report
Copy
G
geetadanda
from Bengaluru, Karnataka
Apr 15, 2015
Report
Copy

Not received payment on my phone

Address: Bangalore, Karnataka

1. I recharged my phone on 1/4/2015 with 80 INR but that amount was not recharged in my Phone [protected] and reference number is 13786023. We complained online so many times but no response from airtel. 2. I recharged [protected] with the amount of 80 rs same problem we faced as the above. I will highly appreciate if you look into my complaint. Regards Geeta...
Helpful
Found this helpful?
2 Comments
Report
Copy
E
ek019823
from Saharanpur, Uttar Pradesh
Apr 14, 2015
Report
Copy

Incomplete 3G Data & Awful customer support.

Address: Gurgaon, Haryana

I have got a recharge done for 3g but didn't get the complete data. I have contacted customer support but they kept giving me work around & not willing to help me. I have lodged two complaints by going to Airtel.in but they didn't turn up however their turn around time is 2 hours. i have been a user since 9 years but this is the worst time I have seen with Airtel. please help. Amit [protected]...
Helpful
Found this helpful?
3 Comments
Report
Copy
R
Raaj7
from Mumbai, Maharashtra
Apr 14, 2015
Report
Copy

Airtel not providing feasibility in my area for 5 peoples

Address: Chennai, Tamil Nadu

Hi sir, my name is rakshan from Chennai and my contact number is [protected], ... i am in need of 5 airtel broadband connections and i have requested airtel to provide us feasibility. but airtel is not providing us.airtel is waste and worst service provider and worst customer satisfaction. they took advance fixed deposit and promise that they will provide me connection in 1 week but they dint give.. i had been waiting for past 40 days and...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Ashwin K
Apr 14, 2015
Report
Copy

Bill generation after cancellation of request

Address: Bangalore Urban, Karnataka

I am an airtel customer who took 4g service from airtel and i informed airtel to deactivate my airtel 4g Service in effect from January 5th. I even called the customer service for deactivation and all i was told was to drop a mail to [protected]@in.airtel.com which i did promptly. But they did not deactivate my service and i kept getting my airtel bills. Now i am forced to pay the bills Rs: 2345 without using the service. Serious action should be...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
B
bivash9028
from Jabalpur, Madhya Pradesh
Apr 14, 2015
Report
Copy

Rs.449.00 deducted for net pack recharge had not done,

Address: Ratnagiri, Maharashtra

Dear Sir / Madam, On 12 April 2015, at 01:50:01 AM, make a payment Rs.449/= through NET Banking ( Bank Of India- txn ID : StUBP[protected] for recharge a net pack . A massage get from customer care on that day and time is "Your airtel mobile [protected] online recharge txn ID[protected] of Rs 449.0 failed due to some technical reason. " But I had not get my money return back....
Helpful
Found this helpful?
1 Comment
Report
Copy
చ
చందు వర్మ
from Pune, Maharashtra
Apr 14, 2015
Resolved
Report
Copy
Resolved

Fraud offers fraud customer care

Address: Adilabad, Andhra Pradesh

Hi... This is to request you all to please look into this matter as i have been conned 2 times by airtel company. First time when the company sent me a message of offers available on my number

Message from aa-650001

Rs17=rs10 talktime + local +std mobile calls 1.2p/2sec for 30days. Benefit with in 1hr on airtel. Offer valid till 15-apr-15 call 121311 to activate.

This message i got two time in...
Helpful
Found this helpful?
2 Comments
Report
Copy
U
upendra.singh321
from Mumbai, Maharashtra
Apr 14, 2015
Report
Copy

Rs.49 have been deducted unnecessarily through my mobile no.9956704850

Address: Sonbhadra, Uttar Pradesh

My balance of Rs. 49 have been deducted unnecessarily through my mobile no.[protected] and even without a single sms they have deducted my amount. I have also reported this matter to the customer care, they told me that some kind of service has been activated on this no. but i have'nt subscribe any service then how my balance got deducted. Therefore i humbly request you to please refund my balance....
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Smit Jawale
from Mumbai, Maharashtra
Apr 14, 2015
Report
Copy

Balance deducted for calling 54321 which I haven't

Address: Nagpur, Maharashtra

My balance of 84 rs deducted and been told that it's because I called on 54321 which I haven't. First they told me that the balance is deducted because i o[censored]sing the net but there is internet balance in my mobile. Then they said that it is deducted because I called on 54321 which I haven't.This balance is deducted on 10.4.2015. I have already complained on about it on 198 but they are telling me the same. My number is : [protected] and balance...
Helpful
Found this helpful?
1 Comment
Report
Copy
V
Vijayshree Electromech
from Ahmedabad, Gujarat
Apr 14, 2015
Report
Copy

wrong charges and wrong commitment many time

Address: Ahmedabad, Gujarat

Reminder: Cancellation of all 24 number services & Port Request Inbox x Ketan Sheladia <[protected]@gmail.com> Mar 2 to sameer.pandit, a_sakib.pathan, enterprise, appellate.guj FYI... Please do contact us ASAP as discussed. there is still no action since our communication on Saturday from your end. No has still there to meet. Please avoid negligence in corporate response. Regards, For, Vijayshree Electromech...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
kamalshukla1990
from Chennai, Tamil Nadu
Apr 14, 2015
Report
Copy

unfair charges of net

Address: New Delhi, Delhi

Dear concern i have a airtel no with last 3 years([protected])now the concern is in my 399 plan(700 local min, 100 std and 1 GB data is free is i can use now in 9 march to 9 april 2015 i can use 50 MB more and they people can charge Rs 500 for 50MB ...and i can talk so many times in customer care and the people say charges is absolutely right and saying very rudely go what ever u want to do.so i am very upset about the charege of RS 500...
+1 photos
Helpful
Found this helpful?
1 Comment
Report
Copy
I
inbhattku
from Gharaunda, Haryana
Apr 14, 2015
Report
Copy

No barred after portability_bill paid

Dear airtel i wanted to port my no into the idea and for that i have thought i should change my post paid plan in prepaid first, than i have requested to change in prepaid, but the same time i get to know that i can port my postpaid no in prepaid idea without converting in prepaid so i have again requested that don't change it keep my existing plan, but at the time airtel representative change my 999 plan into 399 without let me know ....
Helpful
Found this helpful?
1 Comment
Report
Copy

Related businesses

BSN Infotech
4
(10)
Loop Mobile
1.9
(536)
Pranav Agro Industries
1
(3)