Airtel Complaints & Reviews

Produced below is the mail sent to the Nodal Officer - South of Airtel, looking for a resolution to my problem. To my utter dismay, after a lapse of more than 24 hours, I have not even got an acknowledgement for this mail / complaint. The website states on one page about customer grievance being addressed by Nodal Officers who would respond within 48 hours with a resolution. On another link in the same website providing the contact information...

To

The Compliance officer
Bharti Airtel Limited
D-184, okhala industrial area
New Delhi-110020

Sub:-Complain related mobile no-[protected]

Sir,

I H.P. Gupta was the consumer of Mobile No.-[protected].Actually I was using your two years rental plan start on (near about) 10 oct. 2005. The validity of this plan was expired on 09 Oct 2007.hence I make a call to your...

Hi,

This is Navin Srivastava. I am airtel postpaid mobile connection user for the last one year. I have never done any default in the payment. This time I am out of India on my business trip and missed to pay the last 2 months bills in time.
Now the airtel execuitves from call center are calling people from my personal caller list and calling them and harashing them always to make the payment.
I am here to...

Dear Sir
I had got a message of getting a discount of Rs30 by applying for a 3 months pack of hellotune. Yesterday, my 60rs balance was cut. According to the process given in the offcial website of Airtel, I got the song code. I rang for the code, but I couldn't recieve my song, again my 6rs was cut. Then I asked the costumer care on the matter. They told me that, that method was removed. They asked me to go for the other method...

One fine morning i started recieving SMS's from service provider no 3333, which contained news updates and mentioned the name of Headlines Today.Firstly i thought that this might be a mistake, i called up customer care of airtel and put a request to stop this.They asked meto send an unsubscribe messege to the no. 53333 and the service will automatically be stopped in 48 hrs time.I did the same and in reply recieved an SMS from the same...

I HAVE PURCHASED A SIM CARD OF AIRTEL AND ALL THE DOCUMENTS HAS BEEN SUBMITTED AND VERIFICATION IS ALSO DONE AT YOUR END. THE SIM HAS NOT BEEN ACTIVATED TILL TODAY. THE MOBILE NO OF AIRTEL IS [protected]. YOU ARE REQUESTED TO KINDLY LOOK INTO THE MATTER VERY SERIOUSLY AND ACTIVATE IMMEDIATELY. I AM STAYING AT AIROLI.

WAITING UR RESPONSE IMMEDIATELY....

I have been using airtel service since last 5 years with different make mobiles, now the network interrupts my calls in perticular area, I had registered several complaints on 121 and by meeting personally since 2 months, but still problem is unresolved.. on asking they says, it will take at lest 6-7 months to solve the matter..!!! yah, ofcourse i am receiving their calls once in a day but not for my problem but, to pay the bill.. I am not...

I have taken 2 Connections of Airtel FWP[protected] /[protected] Since begining I was having problem but somehow we managed... Later on We Cancel One connection[protected] on 3rd January and continued 1 connection of[protected]... I was also using Mobile No.[protected] but that was prepaid... later on I shifted from prepaid to post paid..

On 17.03.2008 my[protected] incoming and out going calls were barred due to non...

Dear sir,

During my last billing cycle, I came to know through an SMS that my Bill Plan has been unilaterally
changed by AIRTEL to Call at 1 plan, there after I lodged a complaint and get the orignal bill plan reinstated. Then again I have to lodge complaint to get my bill changed according to my existing plan.

Surprisingly again during the current billing cycle my bill plan has been changed to AIRTEL...

DEAR SIRS,

I HAVE BEEN USING THE MENTIONED NUMBER [protected] SINCE LAST 1 YEAR & MORE. BUT SINCE LAST 3-4 DAYS MY ACCOUNT BALANCE HAS BEEN DEBITED WITHOUT ANY USAGE. THE FOLLOWING AMOUNT HAS BEEN DEBITED FROM MY ACCOUNT :

1) 18TH MARCH NIGHT 10 P.M MY BALANCE WAS 175-200 & NEXT DAY MORNING THE SAME SHOWED 109 & A CHARGE OF RS 65-90 WAS DEBITED FROM MY ACCOUNT WITHOUT ANY USAGE.

2)...

I was having a mobile connection [protected] since last two year under advance rental plan. The connection expired in October, 2007. Without my written or verbal consent it was changed to monthly rental plan. On my calling customer care centre, I was given a commitment that the call charges will be ruppes 1 for mobile to mobile calls. I agreed to continue with advance rental of Rs.999 for 3 years. However, on receipt of first bill, i noticed...

My mobile no: [protected]. Please do not send me useless SMS and telemarketing calls. I am getting daily screen saver of Christens holly tips and religious SMS many time in a day.

Please stop all.

Thank you...

My internet is messed up. It only shows some sites and others, it just gives an error. So i tried to call customer care... through the numbers they provide on their Airtel website :[protected]. When i call this, the automatic robot speaker comes up...and gives options about my problem. When i finally say that i want to contact the customer care executive, the phone just hangs up? WHAT IS HAPPENING???? HOW DO I CONTACT THEM FOR HELP??...

no airtel deler has short codes of hello tune.i am feeling helpless to search songs...

I made a complaint of excess billing of Broad band charges to Airtel on 5th Feb, 08. I paid the bill and surrendered the connection on 13th Feb.. Airtel gave me cancellation number and informed that they will disconnect my broadband with in 20-25 days. I sent reminders on 18th Feb and 5th March for early disconnection
On 6th March Airtel informed me that the matter was sorted out and according to them I gave my consent to continue...

my self abhishek khparde from nagpur. my airtel connection number is [protected].
from many days i am trying to register my phone connection on airtel website.
but it always showing me that my number is not correct.
As well as i try to get link of sms2.0 from airtel but they not even provide me that link also.
please help me....

Date: April 7, 2008


Respected Sir/Madam

I have been filed this case 2 years before & no final decission has been made till now. If there is even no solution in consumer court, then where a consumer will go for their dispute redressal.
I posted my complain here only for redressal of my complaint as early as possible. DATE:[protected]


BEFORE THE CONSUMER DISPUTES...

please kindly send me duplicate copy of my bill
my mobile no [protected] please send it my email id plz...

HI ! Goodafternoon,

Dear M/S Airtel (Pune),

I would like to introduce myslef first .

Name :- Shekhar R.Chaudhari.

Airtel No.:- [protected] / [protected]

Current Location :- Pune.

Since the day I brought my Airtel Sim, I am fedup with the support from Airtel.
I have been trying to acess my GPRS and am not able to.Trying to call up 121 mentions...

my ph no is [protected] i purchase this card last month from appco mktg solutions since that i am facing problem with this card if i am receiving call or making call after 15 seconds card shows no service so 1st i consult this problem with mobile shop whether its mobile problem or what then i call that appco marketing solution ([protected]) but they are not taking phones and now from last 2 weeks its showing switched off or out of coverage...