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Airtel Complaints & Reviews

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Last updated May 25, 2024
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Airtel reviews & complaints page 940

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I have moved to usa during october. I went to a nearby store when i was in india during september there was no one who responded properly for the cancellation of my postpaid service. I had to wait for nearly more than a hour and no proper response from any of the representative over there. I got frustated and left the place. Later i started receiving bills even after i come back to usa for which i have not at all used. I don't even have the...
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Website:Airtel service provider

I have moved to USA during October. i went to a nearby store when i was in india during september there was no one who responded properly for the cancellation of my postpaid service.i had to wait for nearly more than a hour and no proper response from any of the representative over there. i got frustated and left the place. later i started receiving bills even after i come back to USA for which i have not at all used. i don't even have the...
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S
SulataD
from Siliguri, West Bengal
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freezing of account

I am writing with extreme grievance that my airtel money wallet account has been freezes. No transaction is being allowed causing extreme inconvenience as i have a handsome amount of money in my wallet. I downloaded my airtel app with so many hopes for easier access of money which have now been abolished by this unpredictable, unwanted and unbearable bad service. I would very much like to get my money back. I would like to urge the authority...
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N
naaga.wip
from Visakhapatnam, Andhra Pradesh
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previous month data not added properly

Address:530041

Dear airtal,
I have around 60 gb o[censored]nused data on my mobile number for the period dec 6 to jan 05. But on 5 jan i got sms like previous month data 6.07 gb added to my mobile number for current month. I raised complaint with ref no. 82546991. But they closed the ticket with out any resolution. I have faced some issues with 4g/3g/2g connectivity on my mobile from jan 3rd to jan 5th i think. Once the issue resolved i am seeing lot of...
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Address:201007
Website:www.airtel.com

While complaining by me, it has a big surprise for me that one such company could do the same,

Like
Selling numbers on false promises. For last around 5 years i was a reliance customer then i switched with the airtel company, while i had good offers from the vodafone and idea too. Still i chose the airtel because a big name.

When i took this connection, these commitments were made to me.

1....
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Address:500032

It has been more 4 months still problem not yet resolved . I am not getting calls from vodafone customers. It saying Invalid Number if they are calling to me not for one or two customer for all vodafone customers. I fed up by raising complaints to airtel customer care because no use after some days they are hard closing my request. Even i tired port out they are not releasing me . Even they are no payment due to me.

Is there...
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S
Shilpasnm
from Bengaluru, Karnataka
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no airtel network at my home

Address:560061

I am experiencing no network and missing many office calls at my home.
I am almost missing all the calls. This is a very bad experience with airtel.
I have ported my number from vodafone to airtel since past 6 months now.
Since last 2 weeks there is network issue occuring here suddenly.

Require the airtel cutomer care to resolve this issue.

Area - kanakapura main road. Near mantri tranquil...
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K
khmenon
from Tenkasi, Tamil Nadu
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inordinate delay in activating my 4g sim card. mob 9003189853

Address:641046

I am a senior citizen aged 81 and a retired irs officer. I wanted to
Convert my 2-3g sim card with a 4g as i wanted to use it in a new
Smart phone. Though i find it difficult to walk i went to your airtel office, vadavalli, coimbatore (Tel. No.[protected] and
Contacted one shri manikantan on 31.12.2017 evening. He
Wan ted to verify my aadhar no. Inspite of repeated efforts my finger impressions could not be...
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A
amit111992
from Chennai, Tamil Nadu
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mobile damaged and needs claim for mbl no 9528362283

Address:250221

I have the mobile insurance claim for my said mobile no [protected]
Name amit saini through airtel post paid secure hand set protection active.

I had send all the attached papers for the claim and accepted and varified by your claim settlement service centre but damaged mobile not collected from my address/ not instructed to submit it at a suitable and reliable place.
Due to which not getting the quick and corerctive...
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B
bhola nath datta
from Samalkha, Haryana
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call details of my mob no 9000291906/9779585034

Sir, i want to know the call details of the above mentioned air tel numbers from 14/3/15 to 18/3/15. These details are urgently required by me for court case i am ready to pay the charges if any for providing me this details/informations.
Please treat the matter as most urgent please send the details in my email id [protected]@gmail.com & by post at following address.
B n datta
48, atwal house/colony, cantt road, jalandhar...
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V
vkdrb
from Kollam, Kerala
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lost my prepaid balance

I have lost nearly ₹300 balance from my airtel mobile ([protected]) prepaid while changing the simcard... Actually there is some problem with my sim card for last 2 weeks... We called the customer care and checked with them... They told services are normal to your number and the problem may be with your sim like that... So they asked us to change the sim card for the same number... So we changed the sim and it got activated on 6th jan.....
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N
nuweltanti
from Hyderabad, Telangana
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airtel mobile recharge rs. 199

Address:787051

I have recharged my mobile for rs. 199 through hdfc net banking on 9th jan 2018. The transaction was successfully done and my money also has been debited from my account. But i didn't receive any recharge from airtel. I went through the process of knowing the wallet balance. But due to inconvenience, i couldn't make it. Please let me know the update even after receiving money why the recharge is not done....
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Y
Yawar Ali Abdullatif
from Pune, Maharashtra
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pathetic network coverage!

Address:Mumbai City, Maharashtra, 400050

I reside near hill road bird song cafe and am suffering from extremely poor network coverage as regular call drops etc since starting october 2017 and had registered a complaint with airtel and was promised that some one from their networks team will call me in 72 hours. It’s been two months and the issue remains the same!!!
Every second call made either gets blank or does not connect.
Why is airtel fooling the public by...
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पंडित राहुल शर्मा
from Bhopal, Madhya Pradesh
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refund money not received

Address:New Delhi, Delhi
Website:www.airtelcaf.com

Mujhe ek din rajiv sir ka call aya ki mein airtel company ki taraf se bol raha hu. Jo ki india ki no. 1 company hai hamari company ne "online airtelcaf form filling" ka work start kiya hai jisme apko pehle 2149 rs ka security amount jama karna registration ke liye. Uske baad apko demo diya jayega demo ke baad agar aap work nahin karna chahte hai to apko 2149 rs ka amount refund kar diya jayega. Magar mjhe mera amount abhi tak bapis nahin...
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G
gagandeep singh
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

number porting issue from postpaid to prepaid

I have submitted mnp request within the same network (Airtel) from postpaid to prepaid ([protected]) on 06th january 2018 and request is yet not completed. All my services are down which is impacting my day to day work.
When i have submitted the port request airtel care told me that they will take only 4 hours of downtime to proceed this request but as of now downtime is exceeded its limit 17+ hours.
I have contacted 3 times...
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A
Arun Vasu
from Hosur, Tamil Nadu
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customer service - customer relation

Hi team,

This is arun.

My plan is rs299+ tax but my account keeps debited for rs646.64. I have approached one of your airtel showroom month ago which is in valachery (Near velachery railway station) regarding my billing query that i am paying more. Was informed that he sent an email to deactivate the add on plan so this will not happen again but this month again i am charged for rs 600 so i approached same showroom...
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A
Aashutosh Panthee
from Delhi, Delhi
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unverified transaction & activation of services

Address:110092

Airtel has charged me multiple times for sending messages automatically in various spam numbers. And even they are charging 649 rupee as saarc roaming charges, which they have activated themself. Now while speaking to customer care they respond that it has been sent my me. While searching on google i found other victims of airtel, from multiple people airtel have been sending messages automatically without customers consent....
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A
ankit3447
from Rohtak, Haryana
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internet connectivity issue

I had a recharge of rupee 199/- from which i got 1gb/day 2g/3g/4g data + unlimited calling + 100sms per day
But i am not able to use 4g data, i am in excellent 4g connectivity area and raised many complaints to customer care. Even visited local airtel outlet in ambala cantt and purchased a new duplicate number because one of their customer care guy suggested me to do but everything is vanished. They did not resolved my issue yet.br...
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R
ranz kush
from Surat, Gujarat
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gujarat state number not active

I am having airtel gujarat sim which was previously a corporate postpaid number. I got this number converted to airtel prepaid. The number i got activated as per the directions through the ivr menu.. Now the same number which was previously working is not active now. Whenever i call through the sim the call gets dropped.
Kindly look into the matter please....
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P
prabhu bala
from Kottayam, Kerala
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amount refund not done

Address:Chennai, Tamil Nadu, 600044

This bala [protected] (Postpaid), unfortunately i made the postpaid payment of rs, 3500, i raised the complaint with airtel team they said that your amount will be refund with in 10 days via bank check but still now i'm not receiving the check.

Again i called to the customer care he said that your amount has been refunded you can check with your bank dec 26th, even i check with bank they said there is no transaction has been...
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