Claimed

Airtel Complaints & Reviews

www.airtel.in

2.1

Updated: Nov 8, 2024

Complaints 54545

Resolved

21961

Unresolved

32584

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Service Providers

Airtel

Recently resolved complaints

View all complaints

Online recharge failed by money deducted from bank

unresolved broadband internet issue since may 18, 2024

Airtel DTH fraud

regarding unable to use my top up balance from airtel

Recharge is failed

Most useful reviews

59059 not working for activating sim

Airtel SIM card not working in Dubai

no network after porting into airtel

my airtel sim is showing access error

Online recharge failed but amount deducted

Featured stories

Wrong recharge request for refund of wrong recharge amount

Six months of delay in refunding the balance amount

Facing signal problem

Airtel reviews & complaints page 950

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Please provide call details of my number [protected] on my email id. [protected]@gmail.com. Its very urgent as i think something is going wrong with my number. Please confirm me once my query is undertaken by you or the time it will take to resolve.

Kindly resolve my query as soon as it is possible for you

Thanks in advance,

Yours,

Priyanshi bhandari...

Helpful

Found this helpful?

Write a comment

Address: Sonbhadra, Uttar Pradesh, 324002

Dear sir my mobile no is [protected]. I m complaining against this service of airtel rajasthan. Whenever i recharge they cut my balance every time. I tried to call them on customer care 198, 121, [protected] but they never talk. Yesterday 1 jan 17 i again recharged with 50 rupee but again they cut the amount. I tried to unsubscribe this via mobile app but they don't have the option... Plz help me my name is raees[protected], [protected]...

Helpful

Found this helpful?

Write a comment

Address: Pune, Maharashtra, 411029

Dear airtel,
Your employee name ms priya, from whom i got a call at around 2p. M on 02/01/2018, called me from [protected] regarding porting a number into airtel. So i was on my way to airtel gallery for porting purpose and that time i received a call from ms priya who assured me that a executive will come at my door step to complete the formalities by 3.30 p. M as i have to leave for mumbai due to some urgent work, so i stopped their...

Helpful

Found this helpful?

Write a comment

Address: Rangareddy, Andhra Pradesh, 500018

Gamepind services is automatically activated on my number and inr 50 was deducted from the balance, kindly credit back the amount as soon as possible. The request to activate this particular service was never made from my end, requeat you to resolve this at the earliest and credit back the money deducted without any reason. Also deactivate the gamepind services on my mobile.in future don't activate any of the services automatically.in case...

Helpful

Found this helpful?

Address: Ambala, Haryana, 134003

I have got add on plan of rs 799 on 23 december 2017. Since the day i am facing internet problem. Airtel company did provide any solution to me. I have did many complaintsuppliers at customer care but did not get satisfied reply
On 31st dec company send me a message that you have consumed 50 gb data of your plan. So your internet could not be run. Sir please do the needful

With regards

Om prakash saini...

Helpful

Found this helpful?

Write a comment

Address: Mohali, Punjab, 160071

Hi sir/madam,

I am using airtel postapoid connection with monthly rental of 399, but now 2 days before i had changed my plan from 399 to 299. My internet quota available is 30 gb which is showing in my myairtel app but i am unable to use it beacause i am receiving the intenet speed upto 2-3kb and i am using 4g connection, not even a single web page is opening.
Please see through it.

Email - [protected]@gmail.combr...

Helpful

Found this helpful?

Write a comment

Address: 560043

I have paid activation amount of rs. 500 on 30th dec. Transaction id [protected]. I have not the broadband connection yet. Raised refund request but no reply from airtel team.
The sales team after getting the payment are not picking up the call. Totally, unprofessional services from airtel. Waiting for resolution till now with no reply from the airtel or any airtel person...

Helpful

Found this helpful?

Write a comment

Address: Hazaribagh, Jharkhand

Shriman g
Mera airtel mob no [protected] hai. Jo ki mene 5/11/2017 ko bsf camp meru ke gate par ek dukan se liya thaa.
Dukan wale ne rs. 448 ka sim diya jisme hamse kaha gaya ki rs. 448 me 84 day ki vadhta melegi. Fir sim active hone par kaha gaya ki 70 day ki vedhta hai. Lekin sim 56 day ke bad date-30/12/2017 ko band ho gaya. Customer care me bat karne se pata chala ki mobile me rs 399 ka recharge huwa hai.
Aapse...

Helpful

Found this helpful?

Write a comment

Address: Visakhapatnam, Andhra Pradesh, 531021

I've recharge 399 rupees on dec-18 this offer provide airtel services. This is mnp offer. Before recharge i contact airtel customer care they tell me this offer 70 days only then after recharge validity shows 56 days only take an action on this issue and kindly inform me

Thanking you sir

Email:[protected]@gmail.com...

+4 photos

Helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra, 400083

Website: Www.airtel.com

After making paymnets i am ubnale to make outgoing.. I was chagred my last bill rs 2400 approx for that i called customer care.. They said you got cgarged extra 880 rs.. Will wave off the same amount within 72 hrs.. Later i paid rs 1500 as my bill amount.. Then also issue not resolved..
And i have given complaint with my network issue on 14 sept.. But till date same complaint on hold.. Resuliting extra charges on my postpaid bill....

Helpful

Found this helpful?

Write a comment

Address: Jalpaiguri, West Bengal, 735232

Sir
There is a 4g connectivity issues in the area i stay and even after approaching your staff in the area and also to regional and zonal area, the response has been very poor. The area i stay, there is approximately more than 2000 connection of your company. There is also a problem of call drop which has become a major problem. The response of your staff would force many of the customers to switch the connection to other subscriber....

Helpful

Found this helpful?

Write a comment

Address: 560103

Website: airtel.in

I had an airtel postpaid connection that was disconnected without any notice today. When i called twice, both customer service representatives told me my visa had expired, but that is completely false - my visa never expired (Someone must have entered my visa details incorrectly). They told me to go into a store location and that they would be able to reconnect my phone there, but that also turned out untrue as the employee at the store did...

Helpful

Found this helpful?

Write a comment

Website: www.airtel.in

I recharged my account with 509 which said unlimited calls and messages for 84days. But now i am charged for toll free number and customer care number.
When i call up the customer care the supervisor says it is understandable that service numbers don't come under regular calls.
There is no such information present while recharging in the portal. This is pure cheating of the customer. The complete plan details are not conveyed...

Helpful

Found this helpful?

Write a comment

Address: Kolkata, West Bengal, 743135

Hi, this is sabita roychowdhury. As you can see i newly joined your network. On 22 dec my main balance was rs 22 approx.
Suddenly you guys activated a vas with my consent and deducted the entire balance. Then i recharged with rs 30 top up which gives approx rs 22 talktime. But again my main balance became rs 0.
Atlast today on 1st jan i have recharged with rs 20 top up. Till now my main balance is rs 16 but may it will be reduced...

Helpful

Found this helpful?

Address: Pune, Maharashtra

I don’t get proper signals nor proper internet. The pack says we get 4g. Yes we get for like 10 seconds? I have keep putting it in airplane mode and take it off to get signals and net. It is very problematic. It would be better if such networks are banned. People are facing so much issues with the airtel especially in pune. I’m not sure about the other cities. Kindly look into the issue....

Helpful

Found this helpful?

Address: Chennai, Tamil Nadu, 600033

I hold a dongle connection and it's not been working properly (Signal problem) for a long time. Repeated requests to airtel and 198 have yielded negative results. Their answer is always "we are looking into the problem".
No one from the organisation is bothered, right from answering the phone call to giving instructions on how to go about it.

Sometimes it looks as if they are doing us a favour after charging us for...

Helpful

Found this helpful?

Write a comment

Address: Mysore, Karnataka, 570016

Dear sir
I will try to explain you my problem
My self abhishek s
From mysuru
Karnataka
Mob no-[protected].

Now the problem is i decided to port my vodafone no-[protected] to your india's no.1 network airtel.
But its really worst network in india and worst services also because i ported my above said number on 29/12/2017 at midnight 1am but still now i didn't get your network... Whats...

Helpful

Found this helpful?

Write a comment

Address: 201001

Website: www.airtel.co.in

My number is [protected]
I was recharge the special offers 399rs for 84days. But now your company saying this offer is 70days. But i have an message and i am also using the my airtel app where the all thing are already in return is your pack is valid for 84 days. I don't think airtel is still having a good plans and good services. Please check my all details carefully and please restart my pack as quickly. They wasted my 1 week services...

+4 photos

Helpful

Found this helpful?

Write a comment

Address: 560068

But my outgoing has stopped. This is a clear case of faking customers. Recharge done on[protected]:32pm, mrp:rs509.00, gst 18% payable by company/distributor/retailer:rs77.64, transid[protected]. To check balance, dial *121*51
Unlimited local+std calls+og roaming+1gb/day data +100 sms/day for all hs, validity - 84 days, t&c applyinstall airtel tv app bit. Ly/atvfree. Watch live tv free on your mobile, data charges will apply.
I...

Helpful

Found this helpful?

Write a comment

I have been using airtel prepaid number occasionally, on 29 dec 2017 i recharged airtel mobile number with rs 199.00. On 30th dec sim suddenly stopped working, on checking with customer care i have told that the their system does not have any entry for this airtel mobile number and did nt even bothered to refund the recharge amount, on top of every thing they were not even apologetic.
Mobile number - +[protected]
I request...

Helpful

Found this helpful?

Write a comment