Ajio — About refund

Address: Visakhapatnam

I ordered a mufti white shirt on ajio and it was delivered to me but I received a wrong product so tried to return the product from my side only self ship is there that's why I call to your customer care they place a return request after 10days the return request was still in progress again I called to your customer care they cancel the return request and again place a return request after 10days I received a message the return request was cancelled. So I call to your customer care they told me sorry sir pickup was not at my location so self ship the product so I raise a return request from my side and self shipped the product. The product was delivered to your warehouse on October 25th through DTDC courier. The courier charges 150rupees credited in my ajio account on October 30th and product amount 1085rupees initiated on that same day. Today November 23rd but still now get my refund. I mailed so many times about my refund and so many times call to your customer care they raise a complaint and told me November 18th the amount will credited to my account but it was not happened now every day I mailing to your customer care and calling to your customer care but they are not responding positively every time they are telling wait for some time wait for some time I totally dis satisfied with your service. I want my refund. The order I'd is FL[protected], return I'd is RT48776758 and DTDC courier tracking ID is H92374918.