[Resolved] Ajio — Amount deducted from Bank after placing order but no order confirmation received.

[Resolved] Ajio — Amount deducted from Bank after placing order but no order confirmation received.

S Shreyaaaaaaaaa from Chennai, Tamil Nadu Dec 23, 2021

I recently purchased a clothing item from the AJIO app worth Rs. 638.20. However after placing my order my bank account was deducted with with the above mentioned amount yet no where in the app did it show my order was placed. Even in my previous orders it did not show my order nor did i receive any confirmation in the form of an SMS or email for my order. +0 photos Was this information helpful? No (1) Yes (0)
Dec 23, 2021 Complaint marked as Resolved The company credited the amount back to my bank account directly. AJIO customer support has been notified about the posted complaint.
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Comments

Kanishkamenwal

Jan 23, 2022

I placed an order at 3 40 pm on 19/8/2021 ..for payment the page was directed to phonepay the amount was deducted from my account but suddenly one item got out of stock and the order was blurred and couldn't be placed i didn't get any confirmation on ajio and it was not showing in orders also.please do something this is my 10th time writing my complaint..when will I get my money back? Payment info ..I m attaching here