[Resolved]  Ajio — Amount deducted & no order placed

In the start of the BBS sale on 9/12, I placed an order for 3 kurtas. The payment was completed through upi but on the ajio app the items were still in the bag and there was no order placed.

I have been writting emails and also shared screenshots with your team but they have been absolutely unhelpful and have only been replying with some templates.

Without even reading the emails they keep asking for order ID. As there was no order placed inspite of the amount deducted, how am I suppose to give the order number.

Please help to get my money refunded.

NaNameme- Shalini Singh
Phone number-[protected]
Email- [protected]@gmail.com
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Yes (2)
Dec 14, 2021
Complaint marked as Resolved 
Nothing has been done to resolve my complaint.
AJIO customer support has been notified about the posted complaint.
Dec 15, 2021
Updated by Shalinsingh123
ajio has resolved my concern. I do not need any further calls or help from your team.

Thanks.
 
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