Ajio — Blocked my account.

Website: Ajio

I had received zouk brand bags from them. I recieved them without any brand or price tag. Quality also I didn't like. So i raised complain to return them. They said because you have received without any tag we won't return it. Then I fought with them. They said you raise complaint again saying you have received a different product and we will return it. But their app is so bad. I was not able to do that. And now they have blocked my account. I have ajio cash also. I have to return my item also. There's no phone call option. And chat took hours everytime. It's torturing please resolve