Ajio — Delivery not made and No refund Paid

My Order no.: FN[protected]. I have placed a order of four items on[protected], of which three of the items i have received and one other item which is showing out for delivery from[protected] has not been delivered yet. and when I Complaint about the issue to the ajio personnel they just issued me a complaint id. And I have also talked to their delivery partner (xpressbees), they said the order has been canceled by ajio personnels.