Ajio — Duplicate products received ajio deactivated my account

Address: 29th Main Rd, Old Madiwala, Jay Bheema Nagar, 1st Stage, BTM 1st Stage, Bengaluru, Karnataka 560068
Website: Www.Ajio.com

Hi,

I had ordered footwears from Ajio. Next day Ajio deactivated my account stating there were high returns. However, there were no returns for one week before ordering. Ajio deactivated my account soon after ordering prepaid products worth Rs 10000 or more. I cannot check because I cannot access my account.
My problem is that the day my account got deactivated, I called Ajio customer care to not deliver any product and refund my money since order was prepaid. However, Ajio kept on sending sub-standard product, duplicate products. I requested again to stop delivering the products and refund my money but they said that this account was deactivated.

If they were to deactivate my account, they should also have cancelled my order and refunded my money. But Ajio is refusing to take back their sub-standard quality products. And these all are footwears that are not even fitting and I have no use.

I have been writing to customer care of Ajio however automated replies are being sent. Ajio is not picking my call too.
Ajio is a fraud company. Please be aware before ordering.
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    SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India - 560068
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