[Resolved] Ajio — Edit account information

[Resolved] Ajio — Edit account information

A Anjali Kanagali Dec 18, 2021 Apr 6, 2024 This thread was updated on Apr 6, 2024

I'm unable to use my ajio wallet. I have already filled a complaint in the month of SEPTEMBER 2021. To use the ajio wallet, the OTP is being sent to my previous mobile number which is currently not in use. I AM UNABLE TO CHANGE THE MOBILE NUMBER BECAUSE TO EDIT THE ACCOUNT INFORMATION, OTP IS BEING SENT TO MY OLD NUMBER (NOT WORKING). In both the cases, OTP is being sent to my old number which is not in use. I have asking you to help me change the mobile number, but you have been deficient in your services. Complaint number - Com[protected] Was this information helpful? No (18) Yes (56)
Aug 9, 2023 Complaint marked as Resolved AJIO customer support has been notified about the posted complaint.
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Comments

Vaishnavi Vats

May 30, 2022

The otp is to use ajio wallet is being sent on my old non working number. There is no way to change phone number without otp. My refund money is getting wasted

sujit4biswas

Aug 20, 2022

I'm unable to use my ajio wallet. I have already filled a complaint in the month of Juli 2022. To use the ajio wallet, the OTP is being sent to my previous mobile number which is currently not in use. I AM UNABLE TO CHANGE THE MOBILE NUMBER BECAUSE TO EDIT THE ACCOUNT INFORMATION, OTP IS BEING SENT TO MY OLD NUMBER (NOT WORKING). In both the cases, OTP is being sent to my old number which is not in use.

morlapally shashibhushan

from Hyderabad, Telangana

Feb 15, 2023

. I AM UNABLE TO CHANGE THE MOBILE NUMBER BECAUSE TO EDIT THE ACCOUNT INFORMATION, OTP IS BEING SENT TO MY OLD NUMBER (NOT WORKING). In both the cases, OTP is being sent to my old number which is allotted to some other.

Aanchal Upadhyay

Sep 5, 2023

I am unable to change my number on my ajio account but I don't have access to my old number for which they are asking the otp and I am unable verify as I don't have my old number although I have my email account.

Sejal Pawar

Oct 5, 2023

am unable to change my number on my ajio account but I don't have access to my old number for which they are asking the otp and I am unable verify as I don't have my old number although I have my email account.

Surekha Shettar

Mar 13, 2024

Tajja

Apr 6, 2024

I AM UNABLE TO CHANGE THE MOBILE NUMBER BECAUSE TO EDIT THE ACCOUNT INFORMATION, OTP IS BEING SENT TO MY OLD NUMBER (NOT WORKING). In both the cases, OTP is being sent to my old number which is allotted to some other.