Ajio — Fraud company Order #FL[protected]

Address: AJIO c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, BTM Layout, Bangalore-560068 Email: [email protected] Phone: 18008899991

I have placed 2 order from levis from jio one was a jeans and another one was a jacket, for jeans the fit was not nice so i returned. But for the jacket, I ordered a red puffer jacket hut inspite they sent me a levis blue denim jacket. I immediately raised a complaint on their app for which the asked me for the images of wrong product, i shared the images and they picked my item. After 1 month they sent the same wrong item again and said that you have returned wrong product and didnot refund me. I got the package in a very dirty condition, they even removed the price tag along with it. I again raised the issue and they are continuously mailing me that they are working on the issue but its been 6 months that they have not refunded my money. Recently they sent me a mail stating that the return window has been closed. I have all proof that i have raised the return request within time. I raised soo many querries which is still showing unresolved in their application. (Eta 27dec 2021) Requesting you to kindly teach a good lesson yo ajio for theft and cheating with customer. Attaching all the proofs I raised the return because I received a wrong item. They have sent wrong item and not refusing to refund.