Ajio — Item was picked but did not receive any details and also did not receive refund

Address: A904 Ushanagar housing society village road bhandup west 400078

Hello Sir,

I have attached all the details in attachment.

I had purchased jeans and shirts from AJIO (online shopping site).

I ordered 4 shirts and 2 Jeans (whose details are attached) which were are returned.
I had receivced the items on 5th of February and I placed return for both of them on
6th of February as I didnt like the products.

On 7th of Feb, the courier person came and picked both items i.e. 4 shirts abd 2 Jeans.
I didnt receive any intimation about item picked-up from the courier. I also didnt not take care of.
But when I received my credit card statement then I observed that amount for Shirts and Jeans was not credited.

Then I launched a complaint to AJIO where they enquired and refunded the amount for shirts but didnt refund my amount for Jeans.
Both Jeans and shirts were collected on the same day.
I have launched complaint several times but no one is caring for that and are just denying that they didnt pickup and closing the ticket.

I already paid my credit card bill and still awaiting for the refund.

Please help.

Thank you in advance for your help.

Best Regards,
Avinash Kurhade