[Resolved]  Ajio — Money not refunded after returning a product

I have ordered the innerwear from Ajio .The quality of the cloth was not good. I have applied for return of product. I have returned with proper tags and all within said days. It was said as soon as the product reaches back the refund will be initiated but there is nothing like that. The dashboard says refund initiated and refunded but it is not reflecting in my account.Its been two months. I complained this issue on their site itself. I got an email from them that they already refunded in the given bank account.But there is not a single message of credited amount. the wallet also shows 0 rs. Not gonna buy in future from this site.
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Mar 28, 2022
Complaint marked as Resolved 
AJIO customer support has been notified about the posted complaint.
Mar 28, 2022
Updated by Princiya
Its been almost a month**
Mar 28, 2022
Updated by Princiya
Resolved.thank you
 
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Comments

I ordered a t-shirt from ajio that t-shirt did not look good on me so I return that t-shirt I return t-shirt as it is given to me by ajio I did not receive a refund yet on the dashboard it says refund initiated and refunded I also mailed to customer care 6-7 they give a response but did not transfer money yet they says that in 48 hr it will reflect Ir in 6-7 business days will reflect money in my bank account and also they give me refund reference Id for checking the status of a refund amount I also go to them but they said we cannot do anything in this matter then I mail ajio customer care then they said to me that in 48 hr it will reflect I will never suggest anyone shop from ajio

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