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Ajio — Money not refunded

I have returned my product with all labels and tags on 22nd December 2021. They are saying that the money is refunded but I have still not got my amount back to my bank account. I checked with the bank and they are saying that no refund has been initiated yet. I am mailing them continuously and they are making fool of me by sending every time a new complain id. Their team is neither picking up my call. They are saying that refund is done from our side. I haven't got the money back in my bank account.
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    SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India - 560068
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