Ajio — Money Refund

I have ordered a shirt from Ajio . The size of the said item was too small and I have applied for return of product. I have returned with proper tags and all within said days. It was said as soon as the product reaches back the refund will be initiated but there is nothing like that. The dashboard says refund initiated and refunded but it is not reflecting in my account. Its been 15 days. I complained this issue on their site itself as well as customer care. But they are not providing any replay and keeping silent