Ajio — Nike slides

Address: B80 basant bahar colony tonk road gopalpura mode Jaipur

Hi, this is to bring to notice that we had returned an order that had Nike slides in it. And instead of a refund, we got some man shirt in the same on 23rd October 2021. Despite contacting the customer help support many times, all this has been happening with us for last month till this date. I would like my refund back asap.
The registered email of my order is stu.4520.[protected]@seedlingschools.com
and phone number is [protected]
Order ID #EX[protected]

I have not been able to upload an image or video here, but I do have mailed them the video of opening the package of the terrible shirt and I can copy-paste the mail which was sent to me.

The refund amount is RS 1471.40
I hope filing the complaint here helps me as they are continuously delaying when I am mailing them.

10/15/2021 4:02 PM
Hey Tarun!

Thanks for writing to us.

Your refund is already initiated and will be credited into your account within 5-8 Business working days.

Give us a buzz or write to us if you have any queries whatsoever.

Happy Shopping!
Pinki Kapoor
AJIO Customer Care Team
Email us @ [protected]@ajio.com | Call us @[protected]
’Please visit the Customer Care section on AJIO website or AJIO App to have an answer to any of your queries’.
Note: We do not demand your banking /credit card details. Please do not divulge your financial details to fraudsters and imposters falsely claiming to be calling on AJIO’s behalf.