Order id - FL[protected]
Return id - RT44760615
I created Order on ajio app - 05/08/2021 ( amount Rs. 2630)
Product delivered -10/08/2021.
Few item return pickup - 02/09/2021
Refund initiated (Rs. 1384) - 16/09/2021
refund fr prepaid mode ( bank account) which should be reflected by 24/09/2021 .
I contacted my bank but there is no such refund is received in my account so i mailed the ajio customer care n they hv given me a refund reference number fr tracking but while going to bank it says the number provided is fake there is no such refund issued by company, this happened twice.
I hvnt recieved anything refund in my account till date this kind of fraud frm such reputed company is not acceptable
Mailed the company multiple times they are sending false refund references n hvnt refunded my money fr last 1 month
at last i even requested if they cant give it in original bank account atleast provide refund in form of ajio wallet but i received nothing
On complaining to customer care they are just giving 48hrs timeline everytime to wait fr my refund, which i didnt received till in any form, raised 3 complaints regarding same but no resolution taken by customer care or Grievance office
Last time i was given date of 12th sept to wait fr my refund but again no response in matter of refund
Now they dont even receive my calls blocked me frm their website such pathetic service i m never gonna buy again frm ajio
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