Ajio — Non refund of money

I had returned a pair of bangles on 6th April 2022 and they have reached their warehouse ( tracked via delhivery). It's been 4 weeks and my return hasn't been initiated. A complaint had been raised and it's resolution date has passed but still nothing has been done.

Their is no update. The customer care does nothing regarding it and doesn't connect to anyone having any authority.

Order ID : FL[protected]
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    SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India - 560068
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