Ajio — Not received my refunded amount

Address: Banglore, Karnataka

Ajio initiated a refund amount of 580.45in my bank account from my ajio wallet to 31/01/2022 but amount did not credited in my bank account. I contact to ajio customer care and he provided me a rrn no.[protected] and said that i contact to my bank. I contact my bank he said that he does not provide any information regarding rrn no. And said that contact to ajio and ajio will provided information about rrn no.
Rrn no.[protected]
date 31/01/2022