Ajio — Product not delivered showing delivered

@AJIOLife please stop cheating your customers. There is a forgery happening with your logistic back end team and with the delivery partner. My order is FL[protected]. I have ordered 3 products and by mistake selected the wrong address. Whenever I realised that immediately informed the customer care to cancel the order. But they have informed because it is shipped and it can not be cancelled. When the delivery person called me I told him not to deliver the product. But it is still showing delivered and I repeatedly calling the customer care and they said they can't help me in this issue. ME OR MY FAMILY NOT STAYING IN THAT ADDRESS I HAVE MOVED OUT FROM THE CITY. so no chance anyone have received the product my behalf. The ajio tem is closing my complaint saying that "Your family has received the product ".