Ajio — Product picked up but not refunded since one month

I had returned a product ( embellished pant -suit set order no -FL[protected] dated 02-2-22 on 9-3-22 and was picked ip by ajio courier partner on 9-3-22 . A courier reciept has been shared by me to their customer care also as demanded by them .
Now its been a month and i have not recieved my refund in my bank account for rs 20700/- against this order .
I have been repeatedly contacting their grievience officer aldo and they have raised a new complaint against this concern issue complaint no - COM[protected] on 03-4-22

Kindly help and refund my money
Rakshit rawlley
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