Ajio — Product picked up but refund not done

Govi krishna Kaza

from Manuguru, Telangana

Feb 13, 2022

Address: Ajio

These people has the most pathetic CUSTOMER service. My return id "#RT57610801. The product was picked up but was not been updated in the app. The Ajio team is saying they didn't picked the product. Then who did. The delivery guy asked me the otp and I also confirmed before giving him the product. Now the Ajio team is saying it's not us
What the hell is going on here? I have waited for the return to be done for more than 20 days and now this. Please help me sort it out. I also shared the screenshot of the pick up message through mail to these ##. I have the Cctv footage of the guy who picked and left with my order.

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AJIO customer support has been notified about the posted complaint.

Feb 17, 2022

Updated by Govi krishna Kaza The issue has not resolved. I am not sure why it is marked has resolved. AJIO team called and said the package is lost and they will update. But nothing has been done. These people are looting customers. Please help me in resolving the issue.My return id "#RT57610801