Ajio — Product return

Address: AJIO c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, BTM Layout, Bangalore-560068.

I placed an order from Ajio on January 12th 2022. I did not like the product so I placed a return for it. But it was unsuccessful because the delivery partner told me that the EAN number given on the tag is incorrect. i was asked to send a mail and I did. I did everything I was asked to do by the customer care executives but they still haven't resolved the issue. I have been facing so many issues even though the mistake was made by them. I haven't used the product and all the tags are still intact. their customer care personnel are so stupid that they can't understand what the customers are trying to say. I want to return the product as soon as possible and I want my money back.