Ajio — Product returned but no refund received

Order id - FL[protected]
Return id - RT44760615
I created Order on ajio app - 05/08/2021 ( amount Rs. 2630)
Product delivered -10/08/2021.
Few item return pickup - 02/09/2021
Refund initiated (Rs. 1384) - 16/09/2021
refund fr prepaid mode ( bank account) which should be reflected by 24/09/2021 . i contacted my bank but there is no such refund is received so i mailed the ajio customer care n they hv given me a refund reference number fr tracking but while going to bank it says the number provided is fake there is no such refund issued by company
I hvnt recieved anything refund in my account till date this kind of fraud frm such reputed company is not acceptable
Mailed the company multiple times they are sending false refund references n hvnt refunded my money
Plz help me with this issue, ajio is doing fraud with many peoples i got to know after my bad experience

At last i given them option to refund in my ajiowallet if they can not do in bank account.
Still no response, giving timeline to wait everytime i raise a complain, its been 1 month m waiting to get back my hard earned money
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AJIO customer support has been notified about the posted complaint.
Oct 09, 2021
Updated by Golden sparrow
Giving 48 hrs to wait every day such a pathetic customer care, RIP ajio

 
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