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AJIO

Ajio — Refund

I ordered one gold necklace and one gold bangle from ajio. But due to bad reviews, I've cancelled it. Now, they have not even sent me my refund reference number. Am I scammed?
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    SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India - 560068
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