Ajio — Refund enquiry

It has been more than a month and my sister hasn't received her refund. We are just students and the money meant something to us. But ajio is a big lying company that has successfully managed to run a business by just defrauding their CUSTOMERs. Since past 1.5 months we have called them regularly, tweeted and mailed them. They haven't even initiated the refund. On the contrary they send us the same transaction Id by which we made the payment thinking they can fool us. Everyday some lame ### consumer support person talks to us and regrets over what has happened but no one has returned our money. I have written mails to the CEO of ajio and no reply. We have used every possible source of communication. We have even contacted Reliance trends. But alas, nothing happened. And it looks like every other CUSTOMER has faced the same issue. We have no options left but to turn to the court. But looks like they aren't even scared of that. They are shameless people. They have harrassed us mentally and financially. They have wasted our money and time. And this will not go in vain. We will see to it. I am not scared of you just because you are india's richest man's company. We will get you. You lying cheats.