[Resolved] Ajio — Refund for the return id RT59226635

Ankita3

from Hyderabad, Telangana

Mar 15, 2022

Website: Ajio

Hi. I ordered a DA MILANO laptop bag from Ajio app. I returned the product due to size issue. However. Due to missing EAN number, customer care executive asked to initiate return under the reason product mismatch. I did the same and the product was duly picked up on 22nd Feb. It has been almost a month and no refund has been initiated. I have raised complaint with their social media, call center as well as email support team but it has not been resolved. The product is worth 10, 688 and it is a big amount for me, eagerly waiting for the refund to be processed by Ajio team.

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Mar 28, 2022

Complaint marked as Resolved

After lot of follow-ups and submitting complaints, the team has refunded the money for the returned product.

AJIO customer support has been notified about the posted complaint.