Ajio — Refund keep getting delayed

Goodnessgracious

Jan 26, 2022

Website: Ajio

The issue that I have experienced was: I returned the product on 25th december 2021. It said that my refund would be completed in 5 to 7 days. Later after a week i wasnt refunded and it was updated that it will be initiated by 11th january 2022. Even after 11th i dint receive. After contacting ajio customer care they said that it will be refunded on or before 20th January which also failed. I called the customer care again and they keep saying it will be resolved in two days but it is not. When i asked them to transfer the call to a senior executive they just cut the call. Its been a month since i have returned and its becoming a big headache to me

It occurred on: 25/12/2021

I just want ajio to refund my money for the product at the earliesr

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AJIO customer support has been notified about the posted complaint.

Jan 26, 2022

Updated by Goodnessgracious Its updated as refund has been completed but there is no amount credited in my account and when contacted with ajio customer care they are saying to wait for another 7 to 9 days.worst e commerce ever to buy anything. I highly recommend people not to use this waste app and use other e commerce platforms which are trustworthy and care about thwir customers